Job Description

Core Purpose of the Job
To produce high-quality product layouts for retail leaflets, digital and social media content, and POS materials. The role ensures artwork is accurate, visually engaging, aligns with client Corporate Identity (CI) specifications, and meets all technical and print-ready standards.
Key Responsibilities
Receive and interpret briefs from clients accurately.
Create artwork for both print and digital media according to brand CI guidelines.
Ensure correct image resolution, spreads, and bleed settings for production.
Collaborate with Repro or Technical Teams to determine DTP job requirements.
Verify accuracy of all content and technical details before beginning design work.
Produce and proof artwork to specifications, resolving errors and applying corrections until final approval.
Conduct electronic checks for colour separations, overprints, and technical issues.
Identify potential print problems and advise relevant teams accordingly.
Deliver excellent internal and external customer service.
Key Performance Indicators
Accuracy and quality of completed artwork
Turnaround time from brief to proof delivery
Accurate time tracking and task reporting
Adherence to and upholding of client brand standards
Responsiveness to client and management feedback
Consistency in attendance and reliability
Ability to work effectively within a team
Required Experience & Qualifications
Tertiary qualification in Desktop Publishing (DTP) or related design field
Minimum 10 years experience in DTP design/layout for print and digital media
Strong understanding of the printing and digital production processes
Technical Skills & Knowledge
Advanced proficiency in Adobe Creative Suite: InDesign, Illustrator, Photoshop
Strong Apple Mac platform knowledge
Experience working with retail leaflets and POS materials
Understanding of prepress processes, image resolution (300dpi), CMYK colour mode, and file output standards
Familiarity with social media design formats and responsive layouts
Personal Attributes & Behaviours
Self-motivated, proactive, and able to work independently
Well-organized with strong multitasking abilities
Calm under pressure and deadline-driven
Strong communication and interpersonal skills
Team player with a client-focused attitude
Reliable, disciplined, and solutions-oriented
Professional and courteous in all interactions
Statutory & Policy Compliance
Labour Relations Act
Basic Conditions of Employment Act
Occupational Health and Safety Act
Adherence to all internal policies and procedures
Working Conditions
Open-plan office environment
Casual, collaborative atmosphere
Occasional overtime required during peak production periods