Job Description

CORPORATE SERVICES INFORMATION SYSTEMS AND TECHNOLOGY (IS&T)
SENIOR ERP ANALYST: DIGITAL SERVICES
SENIOR ERP ANALYST: SAP PROPERTY AND REAL ESTATE
SENIOR ERP ANALYST: SAP PLANT MAINTENANCE
SENIOR ERP ANALYST: REVENUE (2 POSTS)
SENIOR ERP ANALYST: USER SUPPORT ADMINISTRATION AND TRAINING SERVICES
SENIOR ERP ANALYST: TRAINING SERVICES
SENIOR ERP ANALYST: ERP PROGRAMME MANAGEMENT
SENIOR ERP ANALYST: RELEASE MANAGEMENT
SENIOR ERP ANALYST: SAP CRM
BASIC SALARY: R532 737 TO R635 305 PER ANNUM REF NO: CS 174/25 CIVIC CENTRE, CAPE TOWN
Requirements:

• Minimum relevant three-year tertiary qualification, preference will be given to candidates with a relevant B degree
• Minimum five (5) years relevant experience of which two (2) years preferably as an ERP Analyst in providing and supporting SAP/ERP functions.

DIGITAL SERVICES:

• Develop technical solutions based on business requirements specific to SAP Business Warehouse (BW) and its associated development methodology
• Understand functional documentation and effectively convert content to technical documentation
• Develop and maintain BEx reports, workbooks and Web Applications
• Develop and support Data Flows and ABAP
• Provide ongoing support in terms of BW/ BO Reporting, Data Services and BW Systems.

SAP PROPERTY AND REAL ESTATE

• Working knowledge of SAP Real Estate Management and / or SAP Case and Records Management Modules.

SAP PLANT MAINTENANCE:

• Working knowledge of plant maintenance master data, PM notification, Work order cycle and preventive maintenance

REVENUE:

• Working understanding of functionality and configuration of device management in the SAP ISU module.

USER SUPPORT ADMINISTRATION AND TRAINING SERVICES:

• Administration of city training and development processes
• Manage the branch assets and inventory items
• Coordinate the development and implementation of the branch workplace skills plan
• Facilitate branch onboarding procedures for new staff
• Assist with general administrative duties in the team
• Develop and maintain relevant quality control procedures and practices to ensure compliance with policies, implementation guidelines and relevant legislation.

ERP PROGRAMME MANAGEMENT

• Manage high-level correspondence, internal communication, and scheduling across the team
• Prepare professional reports, presentations, and documentation packs for senior leadership
• Procure goods and services on SAP in compliance with SCM policies, including raising purchase requisitions, creating stock reservations, and processing invoices
• Support procurement, onboarding, and contractor management processes with strong follow-through
• Assist with governance documentation, quality control, and coordination with stakeholders at all levels
• Provide support to project teams with budget allocations and financial queries
• Perform general administrative duties to support finance operations.

RELEASE MANAGEMENT:

• Working knowledge of change request management / release management, SAP Solution Manager modules and configuration
• Provide support to SAP Solution Manager and SAP User Support stakeholders
• Assist with developing and maintaining governance policies and guidelines documentation
• Liaise and coordinate with stakeholders at all levels.

SAP CRM:

• Working understanding of functionality and configuration of SAP CRM 7.0

Key performance areas:

• Gather and analyse business requirements
• Research, identify and propose solutions to meet business requirements
• Ensure that system developments and functionality meet all business requirements from functional specifications through to user training and support across SAP/ERP modules
• Design, develop, test, implement and support SAP/ERP solutions
• Process service requests and providing user support
• Implement projects or portions of projects to ensure effective delivery of projects
• Participate in managing stakeholder relationships to ensure ongoing commitment of stakeholders.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.
By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.
Closing date: 7 November 2025

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.

Skills Required