Job Description

JOB DESCRIPTION:

• Anti- Smuggling enforcement operations
• Client Relationship management
• Staff Supervision
• Risk Minimisation & Compliance Enforcement
• Stakeholder management
• Reporting
• Business Process Management/ Re-engineering (BPM)
• Tools and Assets Management

REQUIREMENTS:
Skills:

• Data Analytics
• Administration
• Risk Analysis l
• Communication (read and write)
• Computer literacy (MS Word and Excel)
• Interpersonal
• Report Writing (ability to present concise credible reports)
• Supervisory and leadership skills
• Planning
• Problem solving
• Time Management
• Driving license (ability to drive 4X4 and heavy-duty vehicles (including driving off roads))
• Intelligence and Investigation

Knowledge:

• Customs processes and procedures
• Customs and Excise Act, VAT Act and Regulations
• POCA and Anti-Monney Laundering Acts
• WCO tools and Instruments
• ERS Compliance Strategy and Business Model and ERS Policies
• Digital Literacy

Behaviors/Attributes:

• Confidence in a conflict situation
• Ability to remain calm under pressure, sometimes in conflict situations
• Attention to detail
• Confidentiality
• Customer focused
• Passionate
• Self-motivated
• Adaptability to work in challenging environments (Agile)
• Flexibility (work in long hours in unfavourable conditions)
• Integrity and ethical
• Assertive with a natural positive authority
• Presentable and service minded (commitment to the ERS)
• Team player
• Discipline

Qualifications
Minimum:

• B Degree in Law, Economics & Statistics, Commerce and/or any related field

Advantageous:

• Professional qualification in Investigation and Intelligence

Experience Required
Minimum:

• 5 years-experience in Customs and Excise environment, or
• 4 years' experience in intelligence and Investigation and security operations

Advantageous: * 3 years-experience in supervisory role in a law enforcement agency or customs

Skills Required