To provide support services to the credit community on matters relating to credit bureaus, the data and systems and contribute to the optimisation of the credit portfolio in line with Nedbank's strategic objectives.
Job Responsibilities
Developing and providing meaningful analytics and reporting/presenting to stakeholders to inform decision making across the credit lifecycle.
Manage and resolve credit bureau or service related queries within acceptable timeframes
Manage the financial components including analysing the cost, the payment of invoices, usage of services and handling related queries.
Serve as a subject matter expert to assist stakeholders on matters relating to the data, processes and regulatory requirements. As well as ensuring Nedbank's compliance to the appropriate regulations.
Responsible for user administration and providing training and support on systems and processes.
Monitoring the data quality and drive improvements on the quality of the data. This covers the end to end bureau data lifecycle (across data transmissions, data loading etc)
Identify opportunities to improve or enhance processes by identifying and recommending improvements to systems, code, data usage etc to add value to Nedbank.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes)
Drive/support strategic initiatives and adhoc requests
Build and maintain effective internal and external stakeholder relationships
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Minimum Experience Level 5+ years experience within a credit environment
Data mining and analytical skills
Technical skills: SAS/SQL/Netezza/Excel/Python
Problem solving
Analysing situations or data that require an in depth evaluation of multiple factors Working with a group and individually to identify alternative solutions to a problem
Developing ways to manage risks
Building and maintaining effective cross-functional relationships with internal and external stakeholders
Analysing and interpreting qualitative and quantitative data
Interacting with various levels of management
Influencing stakeholders to obtain buy-in for concepts and ideas
Comparing two or more sets of information
Providing professional advice/opinion
Using different approaches in new work situations
Technical / Professional Knowledge
Banking knowledge
Communication Strategies
Data analysis
Governance, Risk and Controls
Industry trends
Principles of financial management
Relevant regulatory knowledge
Relevant software and systems knowledge
Research methodology
Business Acumen
Behavioural Competencies Coaching
Communication
Continuous Learning
Collaborating
Work Standards
Technical/Professional Knowledge and Skills
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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