Job Description

Job Category: Marketing
:
Key Responsibilities:

• Strengthening TFG Money's brand presence in-store & online, while driving account activation & growth strategies with internal TFG brands & TFG enablers, including operations and store teams
• Ensure that TFG Moneys' communication plan is executed in line with the overall strategy and budget including the delivery, tracking, reporting & improvement of campaigns
• Manage the deliverables of various stakeholders such as campaign & data, BI analytics, learning & development, external suppliers and agencies, to ensure that all elements are briefed, content pieces & campaign messaging is considered and delivered at every touchpoint (SMS, email, social media, paid advertising, web updates, statements, etc)
• Collaborate with brands to brief and manage the quoting, production, and delivery to stores of credit marketing collateral
• Support in the building, testing and executing of emails / landing pages for SMS for all campaigns
• Manage website content and any featured campaigns
• Develop and deploy change management content or programs, campaign launch instructions and manage credit product updates & training in meaningful and memorable ways for store, operational and customer service teams
• Support in the management of customer queries and escalate complaints for all direct related marketing campaigns and vouchers
• Support team and division on strategic projects as they arise

Qualifications and Experience:

• Degree or qualification in related field (Marketing, BCom/BSc)
• CRM/Data-driven marketing know-how
• 5+ years working experience in similar position
• Retail or financial services experience beneficial

Skills:

• Strategic thinking & planning
• Project Management
• Relationship management
• Communication skills
• Problem solving & decision-making ability
• Attention to detail & highly organised
• Adaptability and initiative
• Analytical skills

Behaviours:

• Effectively works with others to achieve shared goals
• Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
• Effectively adjusts their behaviour, approach, and decision-making based on the situation
• Develops plans and prioritises initiatives that align to the organisational goals and objectives
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act
#LI-NM1
About Us:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?