Job Description

Job Function

To provide expertise and support and to perform the planning and scheduling activities required to ensure the on-time and in-full delivery of managed transport solutions by maintaining a database of suitable sub-contractors, in order to increase quality and turnaround time in alignment with predefined work objectives (as per agreed standard operating procedures.

Key performance areas

Ensure that documentation, operation systems and admin systems required by the company and clients are adhered to and kept up to date.

Deliver work activities according to set standards in order to satisfy customers.

Execute work activities effectively and efficiently in order to maximiser financial performance.

Attend learning initiatives to improve work quality and enhance own skills.

Own and live up to the company values.

Execute own work according to set operating procedures service level agreements.

Execute work in line with governance and compliance processes.

Plan and organise own tasks to make sure that performance targets are met and standard operating procedures are adhered to. (daily to 3 months)

Provide continuous feedback on task delivery to support decision making.

Communicate to all parties involved regarding any incidents that might affect the on-time and in-full delivery of a load.

Maintain good relationships with transport sub-contracting service providers.

Resolve any client queries and discrepancies on delivery documentation.

Compile and generate optimised primary transport plans.

Supervise Controllers and Assistant Controllers.

Qualifications required

Grade 12 certificate.

Diploma or studying towards a Logistics and Transportation Diploma would be advantageous.

Skills and experience required

Good working knowledge of vehicle planning & scheduling, supervising drivers, briefing and debriefing, enforcing controls and HSSE.

Up to 5 years of experience in a similar environment, with at least 2 years tactical leadership / specialist experience

Ability to work in a busy and stressful environment.

Sound knowledge of tracking systems and Microsoft excel and word.

Able to measure and monitor performance in terms of trips standards and driver performance.

Exceptional communication skills internal and external.

Must be willing and able to work 12-hour shifts, including weekends and public holidays on a roster system.

Job Type: Full-time

Application Question(s):

Are you prepared to work overtime, shifts, weekends and on public holidays? What is your current Job Title? What are your current earnings (CTC)?
Education:

Diploma (Preferred)
Work Location: In person

Application Deadline: 2025/07/27