Job Description

The Focus Group Sandton, South Africa 22 July 2025 Senior 1000 - 15000 Contract Cost to Company 10 years - 15 years Skills Communication Strategy Content Creation Written Communications Management Employee Relations Collaboration Execution Finance Investments Project Management Industries Finance Banking

Job Purpose

The Senior Internal Communication Manager will be responsible for developing and executing an internal

communications and engagement plan aligned with organization CIB's Employee Value Proposition (EVP) and

Customer Value Proposition (CVP) commitments. This role involves writing and distributing communications around

deals concluded by organization CIB, managing internal communications from the Managing Executive (ME) of organization's

CIB, and leading major internal events. The candidate will also support HR, Marketing, and other departments in

delivering key messages, campaigns, and initiatives.

Job Responsibilities

Communication Strategy:

Develop and execute a holistic internal communication plan that aligns with organization CIB's strategic goals and EVP & CVP commitments.

Content Creation and Writing:

Write and distribute communications related to deals, awards, and results. This includes emailers, scripts for events and webinars, and communications from the ME's office. Ensure all content is clear, concise, and tailored to different audiences and platforms.

Event Management:

Lead and manage all major internal events such as leadership conferences, and recognition functions.

Staff Activations:

Conceptualize and run staff activations to enhance employee engagement.

Channel Management:

Review and refresh internal communication channels, tech stack, tone of voice, and look and feel. Streamline and manage all channels, ensuring they are effective and aligned with the overall communication strategy.

Effectiveness Measurement:

Measure and report on the effectiveness of internal communication channels and initiatives, including consumption and engagement with content.

Collaboration:

Support HR, Marketing, and other departments with internal communication plans and campaigns.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant degree in Communication, Public Relations, Media, Journalism, Marketing, Business, English, or a related field.

Minimum Experience Level

Minimum of 10 years of experience in developing and executing communication strategies in a corporate environment.

Proven experience in internal communications.

Experience in the financial services industry, particularly in corporate and investment banking, is highly

desirable.

Demonstrated track record of delivering high-quality communication materials and support.

Skills

Excellent writing skills, with the ability to write for different briefs, platforms, and audiences.

Strong understanding of corporate and investment banking, including the ability to read, understand, and communicate complex deals and financial results.

Proficiency in creating and executing communication plans.

Experience in managing internal events and staff activations.

Strong project management and stakeholder management skills.

Knowledge of change management and employee engagement strategies.

Ability to measure and report back the impact of internal communications campaigns.

Key Competencies

Strategic Thinking:

Ability to develop and implement effective communication strategies.

Communication Skills:

Exceptional verbal and written communication skills.

Leadership:

Proven ability to lead and manage internal communication initiatives and events.

Collaboration:

Strong ability to work with cross-functional teams and support various business units.

Analytical Skills:

Ability to measure and report on the effectiveness of communication channels and initiatives

Technical / Professional Knowledge

Communication Strategies

Consumer behaviour

Diversity management

Employee training/development

Financial Accounting Principles

Governance, Risk and Controls

Operations planning

Principles of project management

Relevant regulatory knowledge

Strategic planning

Behavioral Competencies

Building Partnerships

Influencing

Driving for Results

Planning and Organizing

Delegation and Empowerment