Job Description

Business Unit:

Discovery Central Services

Function:

Business Analysis

Date:

5 Sept 2025

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality

Vitality is a global life and health insurer - transforming global insurance through Shared value powered by Vitality AI. More than 42 million lives have access to Vitality in 41 markets, across Europe, the Americas, Asia, Africa and Oceania. Our core purpose is to make people healthier and to enhance and protect their lives. We pioneered the 'shared value' insurance model, a unique approach based on the scientifically proven principles of behavioural economics. By changing behaviour, we make people healthier, reduce their risk of being hospitalised, and help them live longer. This generates value for our members, for businesses, and for wider society.

Key Purpose

As a Product Manager for Global Product, you will be responsible for enabling our global product strategy. You will play a critical role to understand our business objectives and marry these with our market and member needs. As a Product Manager you are obsessed with excellent customer experiences and driving business value. You are proficient at working with cross-functional teams and upward stakeholder management. You will articulate new features and enhancements to engineering teams, package product enhancements for our customers, drive adoption of these, set and track product KPIs. You will work to improve our product management practises to harden our processes and ways of working.

Areas of responsibility may include but not limited to

Responsible for

defining and executing a comprehensive product roadmap

that realizes our product vision.

Accountable for the

conceptualization, design, and delivery

of prioritised features

Responsible for

product enablement

and promotion both to internal and external stakeholders

Collaborate with

cross-functional teams

to drive out the conceptualisation, design and development of new features. To package product enhancements for our customers, drive adoption of these, set and track product KPIs

Manage a

product backlog

for maintenance and enhancements

Maintain an ongoing proactive partnership with technology team members to ensure business demands are understood and delivered within agreed timelines

Effectively

communicate program status

and progress against objectives to markets and senior management. Synthesize relevant information on key milestones, success criteria, opportunities, dependencies, and risks.

Escalate critical issues appropriately

Identification and monitoring of

key performance indicators

Work closely with market teams to

understand product strategy,

needs, and pain points

to inform product roadmap.


Maintain awareness of trends and innovations in health and wellness.

Personal Attributes and Skills

Behavioral

Skills

Client focus Stress Management Time management and prioritization Learning orientation Innovation Bias for action Teamwork and co-operation

Technical Skills

BPMN 2.0 UML Modelling + Data modelling (minimum being able to understand these. Intermediate and Senior systems analyst must be able to model data)
+ Use Cases
High standards for delivery Requirement's definition User Story definition Webservices exposure Data modelling Sparx Enterprise Architect Agile project delivery Structured and analytical problem solver Process Mapping Coaching and mentor to junior teammates Understanding of JIRA and Agile principles

Other

Overtime may be required from time to time

Education and Experience

Required:

NQF Level 5: Certified in at least one of the following: 3-year National Diploma/B-Degree in Information Technology. Advanced UML course, BPMN Course would be advantageous BA Certification or BA Diploma or Advanced BA Qualification is advantageous

Experience:

5 + years+ experience in business/systems analysis in a business/client facing capacity V1 platform experience strongly preferred


EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.