To review and analyse business rules and requirements for technical systems, this role ensures quality solutions are delivered through statistical tracking, workflow analysis, and functional specifications. It also involves developing business cases, delivering process or technology solutions, and leading business process mapping and improvement initiatives aligned with Business Process Management.
Minimum Requirements
Education:
Bachelor of Commerce (BCom) in Information Systems
BCom Honours in Business Sciences with specialisation in Investment Management of Computer Science (preferred)
Scaled Agile Framework (SAFe) Agile Certification or other Agile development training
Exeprience:
5+ years of experience as a Business Analyst within the Financial Industry
Project Management experience (preferred)
Experience in the implementation of correspondence engine components and amendment to correspondence artefacts
Experience as a lead Business Analyst on multi-discipline software development teams
Experience in participating in complex multi-team delivery models
Detailed experience in understanding business incidents, change and priority management
Knowledge and Skills:
In-depth knowledge of the full end-to-end services, systems and processes
Understanding of systems interactions within the context of business process delivery (i.e. workflow system, Customer Relationship Management (CRM), Business Process Management (BPM), batch systems and data warehousing)
Knowledge and ability to apply Business Architecture and Business Process Management principles
Proven knowledge of general business principles and practices, including financial and people management in a matrix structure
In-depth knowledge of Process Management
Proficient knowledge in implementing business methodologies including problem management/incident resolution
Understanding of Systems development Life Cycles
Ability to implement and improve the competence of Business Analysis within Business Engagement
Ability to lead and guide the completion of Business Analysis Artefacts, participate in the formulation of flexible Solution Designs, and produce quality documentation
Competencies:
Openness to Change
Persistence and Tenacity
Analysis
Creative and Innovative Thinking
Relationship Building
Client Focus
Process Optimisation
Duties and Responsibilities
Collect, understand, and translate business requirements into functional specifications and detailed test plans, supplemented with functional, non-functional, and technical specifications documented as solution acceptance criteria
Produce high-quality business and technical documentation--including use cases, activity diagrams, sequencing diagrams, entity relationship diagrams, and deployment diagrams--while guiding the completion of Business Analysis artefacts and contributing to flexible solution designs
Act as the liaison between clients, development teams, and third parties throughout the development lifecycle, while constructively engaging with business stakeholders to ensure customer requirements are understood and addressed with innovative thinking
Drive operational efficiency by developing interface capabilities with third-party vendors, workflow tools, and new in-house systems, and maintain Business Process Management standards and procedures
Assess the impact of legislative and regulatory changes on business processes and systems, and develop and present operational service metrics that explain business impact and risk
Enhance client, business, and Management Information System (MIS) reports, and support the development of new reporting tools to meet evolving business needs
* Deliver quality business requirement specifications within agreed timelines, consistently applying solution design standards that reflect customer needs, automation, digitisation, and Artificial Iintelligence (AI) relevance
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