Job Description

Our client is looking for a seasoned Senior Business Analyst to help shape and enhance innovative service products that support the global distribution and sale of Service Inclusive, Repair Inclusive, battery care, and roadside assistance offerings.
In this role, you'll bridge business and technology across diverse customer segments and distribution channels--ensuring our technical service products are expertly designed, seamlessly delivered, and aligned with evolving market needs.
If you're passionate about translating complex concepts into impactful solutions and thrive in a dynamic, cloud-driven environment, this is your opportunity to make a real industry impact.
Product Information: Distribution and sale of Service Inclusive and Repair Inclusive packages through different distribution channels for different product types and customer segments. Technical service products supporting battery care and roadside assistance.
POSITION: Contract: 01 January 2026 - 31 December 2028
EXPERIENCE: 6-8 years related experience
COMMENCEMENT: 01 January 2026
LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office rotation
Qualifications/Experience:

• Degree in Computer Science, Business Informatics or similar degree
• 10+ years' experience in the IT industry
• 4+ years' experience as a Senior IT requirements engineer/business analyst
• Experience in the automotive industry advantageous

Essential Skills:

• Very strong conceptual and methodical skills
• Solid knowledge in software engineering with a focus on cloud architectures
• Solid knowledge of JAVA, Linux, AWS and relational databases
• Solid knowledge of AWS technologies: network & security groups, cross account communication, ECS,
• Fargate, RDS, load balancers, Lambda
• In depth knowledge of X.509 certificates and trust chains

Advantageous Skills:

• Ability to work interdependently as well as independently and submit deliverables on time and with excellent
• quality
• Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in
• writing) with both technical and non-technical colleagues
• Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts
• through to proposal and successful implementation
• Strong presentation skills
• Problem-solving capabilities
• Agile mindset and know-how (of agile processes and principles)
• German language skills will be advantageous

Role & Responsibilities:

• Work closely with the Delivery Manager of the department to steer and support the feature team from a requirements engineering point of view.
• Fulfil the prioritised requirements using agile methodologies.
• Risk management and conflict resolution.
• Collaborate with Business and IT Sub-Product Owners and colleagues across multiple products and countries.
• Understand the product and its processes from a technical and business viewpoint
• Support the Sub-IT Product Owner in creation and prioritisation of Product Backlog with business stakeholders and technical team.
• Ensure quality and timeliness of agreed deliverables
• Quality Assurance of deliverables
• Timely escalation of risks to the IT Product Owner and Delivery Manager
• Coach and mentor junior team members
• Travel as and when business requires
• Provide operational related support to the team where required
• Required to work closely with the Testing team to ensure quality of the product
• Work hand in hand with the Agile Master and the Proxy PdO in Planning and Steering Domain Cycles / Sprints.

Skills Required