Job Description

Listing reference:

022285

Listing status:

Online

Apply by:

5 November 2025

Position summary

Industry:

Wholesale & Retail Trade

Job category:

Other: FMCG, Retail, Wholesale and Supply Chain

Location:

Cape Town

Contract:

Permanent

EE position:

No

About our company

Clicks Group

Introduction

We are looking to recruit a Senior Business Analyst to support the Retail Business Development division of the Clicks Group. The role will be based at our Head Office in Cape Town, reporting to the Business Efficiency Executive.

Job description

Job Purpose

The Business Analysts' role is to obtain, analyse, specify and validate the business needs of various projects within the business.

Job Objectives

Required to work on medium/ high impact solutions that may or may not span multiple business areas. Required to work under general direction within a clearly defined accountability framework. Participate in the solution design process. Prepare the requirements specifications. Define the success criteria for solution testing. Analyse and decompose relevant business processes. Analyze large datasets to identify trends, patterns, and anomalies. Develop and implement data mining techniques and algorithms. Create reports and visualizations to present findings to stakeholders. Provide data-driven insights to inform strategic business decisions and improve operational performance. Contribute to improving data quality and knowledge sharing

Minimum requirements

Qualifications

Essential: Relevant tertiary IT or related qualification Desirable: Certificate or Diploma in Business Process modelling from an industry-recognised institution

Job-related work experience

7-9 years' experience as a Business Analyst 3-5 years' working in a project management environment 3 - 5 years' systems analyst experience or substantial business experience

Job-related knowledge

3-5 years' experience in the following:

Business process modelling/ engineering Project life cycles System development life cycle Understanding of Information technology Quality management Risk management

Job-related skills

Verbal and written communication skills Analytical thinking and problem solving Technical writing Project management Interest and understanding of business Facilitation skills Interpersonal skills Team management

Job-related competencies

Analysing Learning and researching Creating and innovating Persuading and influencing Delivering results and meeting customer expectations * Entrepreneurial and commercial thinking