Job Description

Essence of the job:
The ideal candidate is someone who combines strong business acumen with technical understanding, thrives in complex environments, and can lead discussions and decisions around business requirements, system changes, and change control. This person will also capture, and document requirements as required to support end-to-end delivery on projects which further include coordinating with developers, setting up and conducting testing, and ensuring successful rollout of changes.
Qualification:
Bachelor's degree and equivalent practical experience.
Minimum Requirements:
Minimum 7 years proven experience as a Business Analyst type role, in financial services, banking, credit, fintech, or a complex operational environment.
Strong background in bridging business needs and technical solutions, with experience working closely with developers, project managers, and external vendors (limited).
Act as the primary liaison between business stakeholders/owners and project teams (developers).
Rapidly learn and understand business processes, operational rules, and systems to provide accurate and effective analysis.
Elicit, analyze, and document clear business requirements and translate them into functional and technical specifications.
Guide and support decision-making on change control processes, balancing business priorities with technical feasibility.
Collaborate closely with project managers and developers to align requirements with project timelines, dependencies, and deliverables.
Lead or assist in system and user acceptance testing (UAT), including setup of test plans, test cases, and use of testing tools to validate system changes.
Ensure solutions meet business needs and are delivered with high quality and minimal disruption.
Provide thought leadership and mentoring to team members and business stakeholders in understanding business analysis best practices.
Contribute to continuous improvement of business processes and systems by proactively identifying opportunities for efficiency and optimization.

Skills Required