Job Description

Duties and responsibilities

Receiving bulk renewal instructions and setting and updating terms - Opening PR matters Acknowledging all bulk renewal correspondence Checking and dispatching bulk renewals reporting renewal including discrepancy letters to client Assisting with entering of bulk renewals Ensuring all bulk renewals are lodged on time and agents instructed Monitoring for confirmation of instructions and renewal certificates Monitoring of agent invoices, assisting with entering of invoices and checking and dispatching correspondence Checking renewal certificate reports for sending to client Drafting and sending of correspondence related to bulk enquiries for agents and clients Checking of grant dates for OFS cases to ensure Patricia records are correct (LCC checking) Checking change of client letters and ensuring Patricia records are kept up to date Assisting with MTO and lapses checking when required Checking and lodging individual renewals when other Senior Patent Renewals Specialist is on leave Checking the RR when required

Skills and knowledge

Good basic knowledge of accounting A meticulous person who has good command of English language A typing speed of approximately 45 wpm Computer literacy in MSWord and Excel Ability to prioritise Ability to work independently and use initiative Must be able to multi task and work under pressure while meeting deadlines Accuracy in work and attention to detail

Qualification/s

Matric or equivalent qualification 10 to 15 years of administrative experience * Experience working on Patricia and CMS will be advantageous