Job Description

The Billing Specialist will be responsible for aggregating, calculating, and submitting MCBS billing via the SBF-Tool, performing manual calculations, and applying published rates to organize charge details. They will collaborate with Product and Finance teams to ensure billing accuracy, respond to customer inquiries, escalate risks, recommend process improvements, and support special projects.

Key Responsibilities:

Supports regions, business units, and functions as a dedicated billing subject matter expert Aggregate, Calculate & Submit MCBS billing via SBF-Tool Aggregation via various data sources per business owners (Enterprise reporting, Hyperion, Departmental Tools, Customer reporting) Manual calculation based on mapping of aggregated billable activity to billing events & applying published rates Organize charge details on pre-defined SBF-Tool template and load at specified intervals based on billing cycle(s) Communicate with Product & Business Finance teams to obtain input data and perform billing timely & accurately Responds to customer inquiries timely and effectively utilizing preferred GBSC tools and reporting Escalates areas of operational risk and opportunities making specific recommendations on resolutions Identifies & Assists with the implementation of process improvements Supports special projects as requested; provides ad-hoc support to management

Minimum Requirements:

B. Comm degree or equivalent 3 - 5 years Billing and/or Accounting experience Experience in E-Commerce or FinTech industries Comfortable with high volumes of data and differing data sets Multinational experience preferred Shared Services environment experience preferred

Core Competencies and Attributes:

Attention to detail Analytical, Innovative Thinking and Problem Solving Time Management, Planning and Organizing Accountability and Dependability Ethics and Integrity Communication and Teamwork Planning & Organising Strong interpersonal skills Ability to multi-task and prioritize effectively Strong ability to work with a cross functional team * Superior stakeholder service