The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation. The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE).
Job Responsibilities
Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
Develop, Support & Maintenance Automation Solutions
Involvement in POT/POC, evaluation of new technologies and functionalities
Drive adoption of Technologies
Ensure CoE governance and Standards are applied and maintained
Determine the current productivity using existing business processes
Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
Calculate the cost benefits of automation
Document required business case information, including potential risk and risk reduction
Application of process re-engineering techniques to optimise business processes.
Evaluate business process performance
Develop business process improvements
Test and verify improvements
Develop implementation processes
The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
Define the automated process
Develop a solution design
Improve design to mitigate/eliminate risks
Interpret the solution design and define process and object design instructions
Use development techniques and programming language to build the required objects
Conduct peer coding reviews
Facilitate user acceptance testing
Core Technical Skills
Camunda (Expert)
Advanced proficiency in Camunda: workflow design, development, orchestration, and operations
Power Platform (Expert)
Power Apps: building canvas and model-driven apps
Power Automate: building medium to complex flows
Power BI: data modeling, DAX, and dashboard creation
Copilot Agents: chatbot development and integration
Dataverse and connectors: understanding of data architecture and integration
Robotic Process Automation (Proficient)
Advanced proficiency in Blue Prism: process design, object development, control room operations
Familiarity with UiPath or Automation Anywhere is a plus
Agentic AI & Intelligent Automation (Proficient)
Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
Experience with Azure OpenAI or custom GPT-based agents
Knowledge of prompt engineering, orchestration frameworks, and AI governance
Integration & Development (Proficient)
REST APIs, webhooks, and custom connectors
Scripting: Python, JavaScript, or C# for extending automation capabilities
Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)
Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees
Preferred Qualification
NQF Level 7 Qualification in Business Analysis
Preferred Certifications
Camunda, Power Platform, Azure, Blue Prism etc
Minimum Experience Level
3 - 6 years
5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities; Competent software developer with experience on different languages (Java, C#, C++, SQL) ; Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions
Technical / Professional Knowledge
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance Risks and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge
Behavioural Competencies Execution
Driving Innovation
Facilitating Change
Operational Decision Making
Customer Focus
Communication
Building Partnerships
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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