Job Description

Job Classification
Senior Automation Design Practitioner - 143002
TA: Luthando Bower
Closing Date: 28 November 2025
Job Family
Information Technology
Career Stream
IT Application Development
Job Purpose
The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation. The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE).
Job Responsibilities

• Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
• Develop, Support & Maintenance Automation Solutions
• Involvement in POT/POC, evaluation of new technologies and functionalities
• Drive adoption of Technologies
• Ensure CoE governance and Standards are applied and maintained
• Determine the current productivity using existing business processes
• Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
• Calculate the cost benefits of automation
• Document required business case information, including potential risk and risk reduction
• Application of process re-engineering techniques to optimise business processes.
• Evaluate business process performance
• Develop business process improvements
• Test and verify improvements
• Develop implementation processes
• The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
• Define the automated process
• Develop a solution design
• Improve design to mitigate/eliminate risks
• Interpret the solution design and define process and object design instructions
• Use development techniques and programming language to build the required objects
• Conduct peer coding reviews
• Facilitate user acceptance testing

Core Technical Skills
Camunda (Expert)

• Advanced proficiency in Camunda: workflow design, development, orchestration, and operations

Power Platform (Expert)

• Power Apps: building canvas and model-driven apps
• Power Automate: building medium to complex flows
• Power BI: data modeling, DAX, and dashboard creation
• Copilot Agents: chatbot development and integration
• Dataverse and connectors: understanding of data architecture and integration

Robotic Process Automation (Proficient)

• Advanced proficiency in Blue Prism: process design, object development, control room operations
• Familiarity with UiPath or Automation Anywhere is a plus

Agentic AI & Intelligent Automation (Proficient)

• Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
• Experience with Azure OpenAI or custom GPT-based agents
• Knowledge of prompt engineering, orchestration frameworks, and AI governance

Integration & Development (Proficient)

• REST APIs, webhooks, and custom connectors
• Scripting: Python, JavaScript, or C# for extending automation capabilities
• Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification
NQF Level 7 Qualification in Business Analysis
Preferred Certifications
Camunda, Power Platform, Azure, Blue Prism etc
Minimum Experience Level
3 - 6 years
5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities; Competent software developer with experience on different languages (Java, C#, C++, SQL) ; Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions
Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance Risks and Controls
• Microsoft Office
• Relevant Software and system Knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Execution
• Driving Innovation
• Facilitating Change
• Operational Decision Making
• Customer Focus
• Communication
• Building Partnerships

Please contact the Nedbank Recruiting Team at +27 860 555 566

Skills Required