Senior Atlassian Engineer
Pretoria, GP, ZA, South Africa
Job Description
12 month contract at a leading financial services provider. Hybrid
Key Responsibilities:
Translate business requirements into Jira workflows and configurations. Manage and optimise Jira Service Desk and Jira Service Management projects. Administer all Jira solutions across the group, including multiple service desks and boards. Contribute to the architectural input and strategic planning of Jira solutions to support scalability and maintainability. Configure and support Atlassian Marketplace plug-ins. Design and maintain specialised reporting and dashboards using Easy BI (e.g. SLA performance tracking). Provide third-line and BAU (Business As Usual) support for Jira-related issues. Collaborate with Business Analysts, developers, and business stakeholders to deliver tailored solutions.
Essential Skills & Experience:
In-depth knowledge of Jira Service Desk and Jira Service Management. Strong experience configuring Jira and Marketplace plug-ins. Proficiency in Easy BI for advanced reporting and dashboard creation. Demonstrated experience in Jira architecture and solution design. Familiarity with ScriptRunner, automation rules, and REST APIs. Ability to work independently and collaboratively within a team. Proven third-line support experience in enterprise environments.
Preferred Qualifications:
Atlassian certifications (e.g. ACP-100, ACP-400). * Knowledge of Confluence, Bitbucket, and ITIL practices.
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Job Detail
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Job IdJD1457804
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, GP, ZA, South Africa
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EducationNot mentioned