Job Description

IMPORTANT: ONLY INTERNAL APPLICANTS WILL BE CONSIDERED FOR THIS POSITION.
KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered. The system allows a maximum of eight attachments. To avoid upload issues, we recommend merging some or all documents into fewer files before submitting.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete, you must submit ALL documents listed under the inherent requirements, as well as the following standard documentation:

• A detailed Curriculum Vitae.
• Copies of your qualifications, or official proof of qualifications obtained (If you hold foreign qualifications, please include SAQA accreditation).
• A copy of your identity document (South African ID or passport for foreign nationals).

Duties and responsibilities:

• Deliver good customer service in the merchandise environment.
• Serve customers at the point of sale in the shop, including the wrapping of gifts.
• Sell high-volume, high-quality UFS-branded products to ensure financial sustainability.
• Liaise with internal stakeholders for departmental merchandise orders to contribute to a self-sustainable environment.
• Responsible for the correct orders and deliveries of the merchandise as ordered by departments.
• Submit monthly sales reports to the line manager.
• Assist the line manager with operational matters by ordering stock and stationery from the store and attending to security matters with Protection Services.
• Report maintenance requests for the interior of the shop when necessary.
• Arrange weekly production meetings with the KovsieGear team.
• Assist with the induction of temporary staff and student assistants.
• Monitor and administer a generic email address.
• Stay informed about the UFS Corporate Guidelines.
• Ensure that the correct UFS branding is applied to all merchandise delivered from suppliers.
• Assist with marketing campaigns of the merchandise environment.
• Assist with quarterly stock-takes.
• Adhere to the UFS financial policy in all financial transactions.
• Oversee the neatness of the KovsieGear back office.
• Ad-hoc duties include assistance during institutional in the department of Communication and Marketing.
• Ad-hoc duties in the merchandise environment during the absence of other staff members.

Inherent requirements:

• Grade 12 or national vocational certificate on NQF Level 4.
• A minimum of one (1) year's relevant experience in a retail or marketing environment.

Recommendations:

• A three-year national diploma on NQF Level 6 or a bachelor's degree on NQF Level 7 in Marketing, Communication or Business Administration.
• At least three years' relevant experience in a retail or marketing environment.
• Experience in the field of marketing and promotion.
• Knowledge of the Pastel point of sales.
• Knowledge of MS Excel
• Knowledge of university systems, policies, and procedures.
• Valid drivers license

Competencies
Required competencies:

• Results Orientated:

- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- The ability to be reliable, responsible, dependable and to fulfil obligations.

• Strategic Thinking:

- The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
- The ability to plan work and to follow plans.

• Business Acumen:

- The ability to adhere to rules and strictly follow work regulations.

• Leading:

- The ability to maintain high levels of personal motivation, energy and enthusiasm.
- The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.

• Building Coalitions:

- The ability to negotiate, sell, influence and to persuade others.
- The ability to interact with others and establish personal connections with people.
Assumption of duties:
01 September 2025
Closing date:
19 August 2025
Salary:
The annual remuneration package, including benefits is R388 426,59 -R487 479,38 per annum, depending on the budget available for the position, relevant work experience and qualifications.
Fringe benefits:
(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.
Enquiries:
For enquiries, please feel free to contact 051 401 9814 or email MakolaCM@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 2979 / 9810 / 9813 / 9848 for assistance.
General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at: UFS EEA13 1 March 2025_28 Feb 2026
The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.
The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.
Additional Information