Job Description

• The Senior Assessment & Graduation officer is responsible for supervising and overseeing all assessment and graduation related duties, ensuring effective communication with students and academic stakeholders in terms of assessments and graduation queries and processes.
• Quality assures documents for distribution and data received from faculties, ensure that quality assurance processes are completed.
• Supervision of staff in AGC office, training of new staff, manage workflows and maintain team schedules.
• Responsible for all operational and Human Capital matters relating to external invigilators.

Job Knowledge, Skills and Experience
Minimum Requirements:

• Require a relevant 3 year post matric qualification,
• 3 years supervisory and administrative experience within the higher education sector, directly related to the duties and responsibilities specified

Recommended:

• National Senior Certificate or equivalent with 4-5 years supervisory and administrative experience within the higher education sector, directly related to the duties and responsibilities specified.
• Extensive knowledge of ITS Integrator Student Management System and sub-system,

Key Performance Areas / Principal Accountabilities
Assessment Operations Oversight:

• Oversee the preparation and execution of all assessments, ensuring that daily operations run smoothly and are completed successfully. Conduct quality assurance on all assessment incident reports and ensure compliance with the University's Assessment Policy and established processes across all assessment activities.
• Provide regular reports on assessment matters to the Assessment Office and the Manager: AGC.

Document Management Oversight:

• Ensure compliance with CPUT policies, the POPIA Act and established document management processes in line with the AGC file plan and guidelines.
• Oversee the preparation and distribution of documents to all relevant stakeholders.
• Develop, implement, and maintain Standard Operating Procedures for question paper management, assessment document handling, and other AGC-related processes.
• Supervise and ensure the effective management of enquiries to support efficient service delivery.

Graduation operations:

• Ensure the development and implementation of Standard Operating Procedures for all graduation processes and other AGC-related matters.
• Align AGC graduation processes with approved systems and provide support to faculties with graduation identification in accordance with AGC SOPs.
• Oversee the quality assurance of data capturing and the processing of SENEX and Senate resolutions. Supervise all communication with graduates, faculties and other stakeholders.
• Provide regular reports on graduation matters to the Graduation Office and the Manager: AGC.

General Office administration:

• Maintain comprehensive knowledge of all relevant rules and policies, ensuring their correct application in all AGC processes.
• Manage and resolve queries received and carry out duties as assigned by the Manager: AGC and other senior staff members.
• Oversee and coordinate all administrative functions within the AGC office to support effective operations.

Human Resource Management:

• Supervise staff within the AGC office by managing workload distribution, monitoring leave schedules and ensuring balanced task allocation.
• Support the identification of skills gaps and training requirements and conduct performance appraisals to promote staff development.
• Ensure adherence to disciplinary codes and University policies, while overseeing all other human capital operational activities within AGC.

Competencies

• Interpersonal and communication skills
• Innovative thinking
• Time management
• Stress tolerance and ability to work under pressure
• Report writing
• Excellent work ethic
• High level of accuracy and attention to detail
• Strong proficiency in Microsoft Office applications
• Excellent communication and interpersonal skills,
• Very good time management.
• High level of accuracy and attention to detail.
• Effective organizational skills, stress tolerance and ability to work under pressure.
• Understanding of policy and quality assurance of processes and data.
• Strong record keeping skills and commitment to contributing to team success

General Information
Closing Date: 02 November 2025
For enquires and assistance with your online application, please email Mr Odwa Siza, (Human Capital Department) email: sizaod@cput.ac.za or (021) 959 6738.
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.
The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.

Skills Required