Job Description

MSA Outsourcing Solutions is seeking a highly skilled and experienced Senior Administrator / Executive Support professional to join our UK based team. In this critical role, you will provide comprehensive support to the Directors across staff-related admin, operational coordination, systems, and compliance. The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a proactive approach to problem-solving.Responsibilities:

• Provide high-level administrative support to senior executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Ensure all staff documents and files are correctly named, saved, and centrally stored we are a regulated provider and require fully compliant staff records.
• Oversee staff onboarding: chase references, collect ID and right-to-work checks, manage DBS progress, and ensure nothing is missed.
• Post job adverts, monitor recruitment budgets, filter CVs, and coordinate interviews with managers as needed.
• Maintain a live, organized record of all company contracts and subscriptions (e.g. phones, IT support, copier leases, warranties).
• Manage confidential information with discretion and integrity.
• Implement and manage a CRM or digital task tracking system to oversee key areas such as fleet, facilities, and contract management ensuring everything is timely, transparent, and traceable.
• Manage company vehicle admin track MOTs, insurance, servicing, repairs, and ensure all vehicles are roadworthy and fully documented.
• Coordinate routine property and facilities maintenance across all homes.
• Maintain accurate maintenance logs and follow up on open tasks to ensure timely completion.
• Provide regular updates to the Directors on task progress, risks, and system improvements.
• Deliver all admin duties with independence, consistency, and professionalism.

• Excellent proficiency in providing Executive Support or fulfilling Senior Administrative responsibilities."
• Strong background in operational admin contracts, logistics, compliance tracking.
• Advanced proficiency in MS Office Suite (Word, Excel, Outlook).
• Familiar with compliance checklists and document control processes.
• Experienced with cloud-based storage and organized digital filing systems.
• Confident using or implementing CRM or task management platforms (Required).
• Familiarity with job boards and recruitment platforms (preferred).
• Strong written and verbal communication skills with strong email handling skills.
• Background in a regulated environment (care, education, healthcare) would be an advantage.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• High level of professionalism and confidentiality.
• Proficiency in project management tools is a plus.
• Strong problem-solving skills and a proactive approach to addressing challenges.

MSA Outsourcing Solutions - UK