Job Description

Closing Date 2025/12/15
Reference Number EDU251210-5
Job Title Senior Administrator Academic System and Student Data
Job Type Permanent
Campus National
Department Academic - Management
Number of Positions 1
Location - Town / City National
Location - Province National
Location - Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category Education
Job Advert Summary
Eduvos is looking to employ a Senior Administrator Academic System and Student Data on a permanent basis at any of our National campuses.
Type of role:
Permanent
Purpose of the role:
This role provides expert guidance on system setup, maintenance, and data governance, while coordinating user acceptance testing, implementing enhancements,
and mentoring team members to ensure accurate, compliant, and efficient academic data processes and records. Additionally, the role leverages advanced data analysis to identify trends, support strategic decision-making, and improve academic and operational processes
Minimum Requirements

• 3-year Bachelor's degree
• At least three years' experience in data administration and reporting, in the higher education environment

Duties and Responsibilities
Escalated query resolution - that require deeper system knowledge or cross-functional coordination:

• Mentor and guide administrators on troubleshooting techniques.
• Monitor query trends and recommend system/process improvements.
• Collaborate and assist with the development of SOPs and best practices for query resolution.

Take lead on data integrity initiatives:

• Perform root cause analysis for recurring data issues and work closely with National Manager Student Data and Academic Systems to implement preventive measures or improvements
• Auditing and Quality Assurance of documented processes and procedures. Management of documentation lifecycles and maintaining a centralized repository for easy access and retrieval.
• Develop test plans and timelines for testing. Identify test scenarios and acceptance criteria based on business requirements

Deliver insights and advanced analytics to inform decision-making and optimize processes:

• Design dashboards using BI tools that consolidate academic data and that is used for decision making pertaining to academic records and the student academic lifecycle
• Mentor administrator in data analysis and reporting tools
• Adhere to set standards for reporting,
• Ensure compliance with institutional academic and data policies and SOP's
• Work closely with National Manager Student Data and Academic Systems so as to ensure an understanding of the process of data submission to Regulators

Functional and Behavioural Competencies
Functional Competencies:

• Proficiency in MS office suite

Highly ethical approach - strong focus on compliance / adhering to policies and procedures
Ability to provide advanced support on Academic System (Microsoft Dynamics (HigherEd) )
Ability to do more complex analysis for decision making
Behavioural Competencies:

• Initiative and responsibility
• Constructive teamwork - work across teams
• Effective communication (verbal and written)
• Basic Analysis and judgment / problem solving
• Systematic approach (planning and organising) - strict timelines to adhere to
• Execution - strong quality orientation

Skills Required