Job Description

Job Advert Summary

Syntech is one of South Africa's leading ICT distributors, supplying innovative technology, consumer electronics, components, power solutions, and smart devices to a national reseller base across Retail, VAR, E-commerce, and MSP segments.



We are looking for a

high-performance, experienced, Senior Account Manager

to join our KZN team and drive growth within the VAR and MSP segment.



Success requires strong commercial acumen, excellent relationship management, technical product understanding, and the ability to drive complex deals and rollout projects. The role requires proactive account planning, strategic territory management, and a high level of professionalism consistent with Syntech's core values.

What you'll do

Grow revenue, GP, and active customers across your portfolio. Build strategic relationships with VARs, MSPs, and project-based resellers. Drive brand penetration across Syntech's premium portfolio. Identify and close project opportunities, tenders, and rollouts. Deliver exceptional customer experiences. Work closely with Product, Internal Sales, Marketing, and Finance teams.

Why Syntech?

Passionate, dynamic, high-performance culture Access to leading global brands Strong product training and development programmes A company built on integrity, teamwork, and innovation

Minimum Requirements

4 years ICT channel sales experience as an Account Manager. ICT Distribution experience is a huge plus Strong understanding of IT hardware, networking, IoT, components, and power. Proven ability to hit sales targets. Excellent communication and negotiation skills. High levels of professionalism, integrity, and hunger for growth. You must have your own reliable vehicle and valid drivers licence

Duties and Responsibilities

Sales & Revenue Delivery

Deliver monthly/quarterly/annual GP and revenue targets. Grow wallet share within assigned VAR/MSP accounts. Identify and convert project opportunities, RFPs, tenders, and rollouts. Ensure accounts meet or exceed active reseller criteria. Drive strategic brand penetration (Gizzu, Ugreen, Crucial, PCBUILDER, WINX, Port, etc.).

Account Development

Maintain structured coverage of assigned KZN VAR/MSP portfolio. Conduct weekly touchpoints: customer visits, calls, virtual reviews. Create and execute detailed account development plans. Provide product insights, new range introductions, and solution positioning.

Customer Experience

Build trusted advisor relationships with procurement, technical, and leadership stakeholders. Deliver outstanding support and communication. Provide training on new products and technologies. Escalate challenges with honourable candour.

Internal Collaboration

Work closely with Internal Sales for efficient order processing and quoting. Partner with Product Managers for stock, pricing, training, and brand strategies. Engage Marketing for campaigns, sell-through, and customer activations. Collaborate with Finance on credit control and account risk management.

Reporting & Administration

Maintain accurate CRM data, pipeline, and forecast. Submit weekly activity and forecast reports. Monitor performance via Fincon, ClicData, and internal dashboards. * Ensure compliance with pricing, margins, and operational processes.