Senior Account Manager

South Africa, South Africa

Job Description

Job Category: Sales
:
Develops and implements a comprehensive strategy that maximizes DN's opportunities across product lines or services. The ideal candidate must have talent in solutions selling, experience in payment systems and customer service preferably in the Financial Services industry.
Responsibilities:
Managing all stages of the sales process, from prospecting to negotiation and closing deals
Developing and nurturing customer relationships at all levels of the customer's organization from operations to C-suite.
Keenly tracks and understands customer's strategy along with economic and industry activity and understands its implications on customer business, including impact on existing business and potential for new business opportunities.
Proactively engages with customer challenges and opportunities drawing on past experience and multiple perspectives to determine creative solutions.
Building and executing an Account Plan that includes both transactional and strategic initiatives to grow our presence and share in the account.
Developing Value Propositions that meet the client's business needs and converts these propositions into opportunities. Thus builds pipeline and then actively nurtures and converts into wins.
Demonstrates strong understanding of financial impact of deals and tailors interactions based on an understanding of customers' needs and businesses
Mentoring and guiding project managers/leads & team members, working with the customer, to ensure that they are delivering a professional, high quality, high value & responsive service experience to the client.
Managing client expectations, provide updates to their senior management, participate in steering review meetings.
Ensuring clear and timely communication and reporting of status of engagements to internal and external stakeholders. Identify & mitigate risks proactively,
Managing when required the commercial aspect of client relationships e.g.: contract negotiations, proposals, licensing, project and, or variation type agreements.
Delegating where appropriate or necessary, diligently completing and always managing all administrative related tasks linked to Sales and Account.
Working within the broader DN team per above to benefit from collective efforts and knowledge for the benefit of the team and, or Accounts.
Qualifications:
Required Qualifications
Bachelor's Degree or equivalent work experience required.
Minimum of 5+ years of relevant experience or equivalent combination of education and experience
Strong business and financial acumen with an ability to understand and appreciate client's business,
Self-starter and ability to work alone as well within teams that carry disparate competencies yet converge to meet targets related to Cost, Quality & Time
Technical/engineering/software background of value.
Having a background in business/domain consultancy within core banking area
Having large and valuable personal network within banking and financial services industry.
High aptitude for problem solving and negotiation
Outstanding communication, writing and collaboration skill
Great with numbers, commercial analysis and pulling together sales targets and proposals, and have strong decision-making skills.
Proficient with Microsoft Word, Excel and PowerPoint.
Preferred Qualifications

  • Comprehensive knowledge of Retail or Banking center operations, procedures and the utilization of technology within the environments.
  • General knowledge of Diebold Nixdorf products and services is a plus.
  • Knowledge of Software and Service solution sales would be advantageous.
  • Consultative sales experience with complex solution design is desired.
  • Experience working within a customer focussed B2B environment and developing strategic client relationships and accounts with senior stakeholders.
  • Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
  • Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
  • Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
  • Possess experience with CRM software, such as Salesforce to maximize opportunities.
  • Ability to travel up to 50% of the time.
About Us:
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
-Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found

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Job Detail

  • Job Id
    JD1627765
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned