Job Description

Purpose
The Senior Academic Admin Manager oversees the development, implementation, and management of academic administrative systems and processes to ensure institutional compliance, data integrity, and operational efficiency. This role plays a critical part in quality assurance, student lifecycle management, and cross-departmental coordination to support institutional goals and regulatory requirements.
Essential requirements:

• Masters degree highly preferred, minimum a completed degree(NQF7)
• Minimum 5 years' experience in academic administration, quality assurance, or student records management in higher education, Business School first preference
• Comprehensive knowledge of CHE, DHET, and HEQCIS reporting requirements.
• Understanding of examination policies, graduation protocols, and certification processes.
• Advanced proficiency in data analysis, reporting, and document management systems.
• Ability to develop, implement, and maintain Standard Operating Procedures (SOPs).
• Skilled in stakeholder engagement and cross- departmental collaboration.
• Be able to work flexible hours, which would include some evenings and weekends to accommodate the various programmes
• Own reliable transportation

Main duties and responsibilities

• Development and management of the QA intranet page, ensuring resources, policies, and procedures are accurate and up to date.
• Lead the annual DHET report and propose process
• Develop, maintain, and ensure compliance with Standard Operating Procedures (SOPs), standardised templates, and the institutional Glossary of Terms.
• Oversee the implementation of the school governance framework and monitor
• Develop and manage the enrolment validation
• Manage HEQCIS uploads and ensure timely and accurate
• Manage the academic planner, including date proposals, Teaching and Learning Committee (TLC) approval processes, and distribution.
• Oversee the Recognition of Prior Learning (RPL) process
• Oversee data ownership processes and ensure accurate data
• Maintain oversight of data quality control across all student-related
• Work collaboratively with the team on foreign equivalency reviews and
• Compile the graduation programme and student
• Verify graduate details and oversee packing of certificates and
• Manage graduation
• Lead the Headcount Audit process, including scheduling, reporting, and process
• Maintain and monitor the audit schedule for academic and administrative
• Review examination papers meet subject and NQF Level
• Management of examination policies and processes.

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Skills Required