Seller Relations Specialist
Fourways, GP, ZA, South Africa
Job Description
Key responsibilities
?Seller onboarding & support- guide new partners through registration, product listing, and first sales
?Off er listing management- help sellers create and maintain high-quality offers; ensure price accuracy, stock synchronisation, and full attribute completeness
?Catalogue & SLA monitoring- track catalogue health, service levels, and flag issues early
?Performance analysis- monitor GMV, take-rate, returns, and NPS using advanced Excel or Google Sheets
?Process improvement- document SOPs and propose automations to streamline routine tasks
?Seller education- assist with webinars, training decks, and one-pagers that help partners grow
Requirements
1. 2 to 3 years managing third-party marketplace sellers on ecommerce platforms.
2. Advanced Excel or Google Sheets skills.
3. Experience creating training materials or SOPs that improved seller performance.
4. Fluent English is advantageous.
5. Exposure to B2B SaaS or management consulting.
6. Marketplace work in emerging markets.
7. Familiarity with feed-management tools such as ChannelAdvisor or ShoppingFeeder.
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Job Detail
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Job IdJD1538229
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFourways, GP, ZA, South Africa
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EducationNot mentioned