Security Supervisor
Durban, ZN, ZA, South Africa
Job Description
REQUIREMENTS
+5 YEARS EXPERIENCE IN SIMILAR ROLE DRIVERS LICENCE COMPUTER LITERACY - MS OFFICE : WORD , OUTLOOK , EXCEL , POWERPOINT PSIRA GRADE A HANDGUN , SELF LAODING RIFLE , SHOTGUN AND MOR COMPETENCY CONTRACT MANAGEMENT EXPERIENCE MUST BE PHYSICALLY FIT TO CARRY OUT SECURITY DUTIES KNOWNLEDGE OF CURRENT SECURITY TECHNOLOGY REPORTING SKILLS , INNOVATIVE AND CREATIVE STRESS TOLERANT , DRIVE AND PERSISTANCE WRITTEN AND ORAL COMMUNICATION
KEY RESPONSIBILITIES
CLIENT RELATIONSHIPS
Build and maintain strong, effective relationships with clients.
Regularly engage with clients to assess satisfaction and address any service issues.
Conduct monthly meetings with clients to ensure security requirements are met.
SERVICE DELIVERY
Ensure that security service levels meet client expectations and contractual agreements.
Oversee security officer recruitment, training, and performance management.
Perform regular audits to ensure compliance with client specifications and company policies.
OPERATIONAL EFFICIENCY
Manage wage-to-revenue ratios, roster planning, and overtime control.
Monitor leave accruals and ensure sufficient backup staffing.
Oversee the use of technology for site reporting and patrol management.
INCIDENT MANAGEMENT & REPORTING
Investigate security incidents and provide timely reports to clients and senior management.
Conduct regular site surveys and risk assessments to enhance security measures.
Ensure corrective action plans are implemented to prevent future occurrences.
RECRUITMENT & DISCIPLINE
Recruit, train, and manage security officers
Enforce the company's Code of Conduct and manage disciplinary actions when necessary.
SHIFTS AND CALL DUTIES
Work regular shifts and take on-call responsibilities on a rotational basis.
Conduct night visits to ensure the quality of security operations on client sites
COMPLIANCE
Ensure compliance with Health & Safety regulations
Maintain all necessary documentation, including client contact details, employee records, and billing information.
Job Types: Full-time, Temp to perm
Work Location: In person
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Job Detail
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Job IdJD1509309
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, ZN, ZA, South Africa
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EducationNot mentioned