Job Description

Secretary - Automotive Workshop Experience Essential

Hillcrest, KwaZulu-Natal

Full-time | R12,000-R15,000 per month

We are seeking a highly organised and experienced Secretary to join our automotive workshop team in Hillcrest. This role is ideal for someone who thrives in a fast-paced environment, understands workshop operations, and can manage a wide range of administrative and procurement responsibilities.

Minimum Requirements:

Automotive workshop experience is essential - Must have worked in a workshop environment and understand daily operations, customer service, and workshop terminology.

Valid driver's license - Required for errands, supplier visits, and vehicle-related tasks. Procurement experience - Proven ability to source parts, manage supplier relationships, place orders, and track deliveries. Strong administrative background - Minimum 5 years in a similar role with structured office support. Quick thinker & problem solver -Able to make sound decisions under pressure and manage multiple priorities.

Key Responsibilities: Administrative Duties:

Manage the owner's diary, schedule meetings, and coordinate internal communications. Maintain accurate filing systems (digital and physical) for invoices, job cards, and supplier records. Assist with marketing Procurement Draft and send professional correspondence, quotations, and follow-ups. Handle incoming calls, emails, and walk-in client queries with professionalism. Prepare reports, meeting minutes, and assist with compliance documentation. Maintain confidentiality and ensure smooth flow of information between departments. Administration duties

Procurement & Stock:

Source and order parts and consumables from approved suppliers. Track deliveries and ensure timely follow-up on outstanding orders. Maintain stock control records and assist with monthly stock takes.

Front Office Support:

Assist at the front counter when needed - booking vehicles, updating clients, and issuing invoices. Customer Liaison knowledge to upsell, answering phone call and directing to relevant people Liaise with technicians to ensure job progress is communicated clearly to clients. Learn and implement system and processes.

Software Skills Required:

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Workshop management software Email platforms (e.g Outlook) Stock management systems Comfortable with digital filing and cloud-based document management

Languages:

Fluent in English Afrikaans proficiency is a strong advantage
Start Date: Immediately as we are preparing for a busy season and need the right person in place to support our operations.

Working Hours: Monday to Friday 7:30 to 17:30 and Saturdays 08:00 to 13:00

Job Type: Full-time

Pay: R12000,00 - R15000,00 per month

Experience:

Mechanical workshop: 5 years (Required) Sales and Procurement: 5 years (Required)
License/Certification:

Drivers License (Required)
Work Location: In person