Sd Wan Escalation Engineer

Midrand, GP, ZA, South Africa

Job Description

SD-WAN Escalation Engineer - Be the Last Line of Defence


-------------------------------------------------------------


When the network falters and the pressure is on,

you're the one who steps in.



Not everyone can thrive here. This is where the toughest problems land -- the ones no one else can solve. If you're looking for routine, stop reading now. If you're looking for impact, adrenaline, and recognition, keep going.

What You'll Do



Be the

guardian of mission-critical networks

, stepping in when others can't. Own and resolve escalations across

SD-WAN technologies (Meraki, VeloCloud, Viptela)

and converged infrastructure: IP networking, WAN, Telco issues, routing, firewalls, DNS, MPLS, QoS. Make the call, take control, and

restore stability when the stakes are highest.

Collaborate across teams and vendors -- commanding trust at every level. Carry the weight of

24/7 mission readiness

because downtime isn't an option.

What Drives You



You thrive under pressure -- when others panic, you focus. You don't just troubleshoot, you

conquer complexity

. You're wired for constant learning, growth, and mastery. You want to be recognised as the

expert everyone turns to

when it matters most.

What You Bring



3-5 years' hands-on experience with

SD-WAN products

(Meraki, VeloCloud, Viptela). Solid background in IP routing & switching within complex service provider environments. A relevant IT diploma/degree

OR

CCNA + CCNP (Cisco certified, verified). SD-WAN certifications (essential). Fault management mastery -- you don't just follow processes, you

own outcomes.


Why This Role?




Because here, your work is

felt immediately

-- by businesses, by teams, by people who depend on uptime.

Because here, you'll

push your limits

, sharpen your edge, and stand out as the one who gets it done.

Because here,

you are the escalation.

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Job Detail

  • Job Id
    JD1501411
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midrand, GP, ZA, South Africa
  • Education
    Not mentioned