Job Description

Business Unit:

Discovery Central Services

Function:

Information Technology

Date:

5 Sept 2025

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality

Vitality is a global life and health insurer - transforming global insurance through Shared value powered by Vitality AI. More than 42 million lives have access to Vitality in 41 markets, across Europe, the Americas, Asia, Africa and Oceania. Our core purpose is to make people healthier and to enhance and protect their lives. We pioneered the 'shared value' insurance model, a unique approach based on the scientifically proven principles of behavioural economics. By changing behaviour, we make people healthier, reduce their risk of being hospitalised, and help them live longer. This generates value for our members, for businesses, and for wider society.

Key Purpose

Is a servant-leader for the Scrum Team that does anything possible to help the team perform at their highest level Help form a self-managed team that is motivated, predictable, transparent and consistently delivers quality work and continually inspects and adapts in order to improve and maximize throughput whilst upholding the Agile values, principles and practices Facilitates the removal of impediments teams face when developing solutions Implements agile best practices within a team Helps the development team, business and management develop a culture of collaboration - Act as a change agent to the team and organisation Supports the team to be self-organising and function as an accountable, high performance team Focused and goal driven and helps to achieve the Sprint goals Be a master facilitator

Areas of responsibility may include but not limited to

Act as Scrum master for 2 - 4 scrum teams with a focus on guiding the teams towards improving the way they work. Facilitate Scrum Events ensure that they are focused and productive (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives and Backlog Grooming) Help facilitate Product Planning Workshops and Release Planning Sessions Assist the Product Owner in prioritisation and scheduling of work, to meet delivery time frames Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions Ensure that all the team members understand their role and fulfil them to the best of their ability Guide/coach/mentor the development team to take on the responsibilities of the process and ownership of the product - lead the team to a self-organised state Build a high performing team, focusing on improving team dynamics and performance, help the team manage interpersonal conflicts, challenges and opportunities for growth. Protect the team from interruptions and distractions to maximize productivity and create flow of work Identify and facilitate the resolution of identified impediments Help the team make achievable sprint commitments with the use of velocity data and team availability Help the team members communicate, co-ordinate and meet their delivery goals Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD) Highlight risks and dysfunctions where the DoR / DoD is not met Ensure the team uses the standardized reference story for estimating Ensure understanding of the Agile principles and Scrum process, across teams and stakeholders Ensure adherence to the Agile principles and Scrum process and help resolve any deviations Raise issues that are putting delivery at risk as soon as they arise Help facilitate delivery solutions and manage expectations Responsible to produce the following artefacts (Weekly Sprint Reports, Release projection / Burndown) to create visibility and transparency of the progress and status of the systems delivery Continually grow and share Agile knowledge.

Personal Attributes and Skills

Behavioral Skills
Stress Management Time management and prioritization Learning orientation Innovation Bias for action Teamwork and co-operation Strong management skills




Technical Skills
Knowledge and/or experience of Kanban Knowledge of the software development life cycle Essential you are fully proficient at Jira administration, for example: + Understand the JIRA data model
+ Create and maintain workflows, transitions, post actions, etc.
+ Plugin evaluation
+ Project administration
+ Create and maintain Users and Security Groups
+ Proficient in writing JQL queries
+ Create and maintain fields and field configurations, screens and screen configurations
Excellent communication skills in English in written and spoken form Working with ServiceNow IT Business Management (ITBM) advantageous




Other
Overtime may be required from time to time

Education and Experience

Education and Experience

Education:

Matric Certified scrum master/scrum practitioner Tertiary degree (B. Engineer, B.Com, BSC) advantageous

Experience:

At least 2-4 years' experience working in a Scrum Master role At least 2 years' experience working in an agile environment, preferably in a variety of situations Experience working within Scaled Agile Framework (SAFe) advantageous


EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.