Job Description

Management Level Senior Manager
& Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Role Summary:
Our new South Africa Technology and Innovation Centre (SATIC) is the latest part of
PwC, a global brand delivering services for the biggest clients in the world. PwC
leads the way in human led, technology enabled professional services, working with
clients to transform their business and make it fit for the future.
We are looking for candidates who bring in-depth market experience, who see
technology as a way to enable and drive human innovation and who want to be a
part of a community of solvers, to tackle the biggest challenges in society.
If you are looking for a career where every day is different, where challenges are
complex and where you can make a real difference, then we want to hear from you.
By choosing to join the SATIC, you are choosing to work with teams all over the
world, harnessing the power of world leading tech and making a difference to real
people's lives.
Qualifications / Certifications required:
Bachelor's degree in Computer Science, Information Technology, or a related field
MuleSoft Certified Developer - Level 1
MuleSoft Certified Developer - Level 2 (desirable)
Relevant industry certifications (optional)
Experience required:
7+ years of hands-on experience working with MuleSoft as a Designer/Developer
Demonstrated experience in leading and managing MuleSoft integration projects from conception to implementation
Proven expertise in designing MuleSoft API-led connectivity solutions
Proficiency in MuleSoft Anypoint Platform, including Mule Runtime, Anypoint Studio, API Manager, and other related components
Experience with MuleSoft deployment strategies, CloudHub, on-premise, and hybrid integrations
Proven ability to analyse complex problems and provide innovative, effective solutions using MuleSoft technologies
Experience in troubleshooting and resolving integration-related issues.
Familiarity with industry-standard methodologies and frameworks related to integration and enterprise architecture
Responsibilities of role:
Design, develop, and implement MuleSoft integration solutions to connect various systems, applications, and data sources.
Create and maintain robust integration architecture using MuleSoft's Anypoint Platform, ensuring scalability, reliability, and performance.
Design and develop RESTful APIs and SOAP web services using MuleSoft, adhering to best practices and standards.
Implement data transformations and mappings between disparate systems, ensuring accurate and efficient data flow.
Develop comprehensive error handling and logging mechanisms to ensure system stability and ease of troubleshooting.
Collaborate with cross-functional teams including business analysts, architects, and QA teams to understand integration requirements and deliver effective solutions.
Conduct and participate in code reviews to ensure code quality, maintainability, and adherence to coding standards.
Perform unit testing, integration testing, and debugging of MuleSoft applications to identify and resolve issues.
Create and maintain comprehensive technical documentation for developed integrations, APIs, and related processes.
Implement security measures such as OAuth, SSL, and encryption to ensure the confidentiality and integrity of data in transit.
Identify and implement performance optimization techniques to enhance the efficiency of MuleSoft integrations and reduce latency.
Utilise version control systems, such as Git, to manage and track changes to MuleSoft projects and configurations.
Implement CI/CD pipelines for MuleSoft applications to automate testing, deployment, and monitoring processes.
Stay abreast of MuleSoft platform updates, industry trends, and best practices to continuously improve development processes and contribute innovative solutions.
Contribute to the continuous improvement of integration processes and standards
Commercial:
Produce proposals & working cross teams to present proposals
Review proposals during the pre-sales process to ensure proposal accuracy
Working with the commercial team to ensure a smooth handover into the Delivery processes
Ability to work with engagement leadership to ensure accurate and achievable resourcing planning
Ability to balance required engagement skills with commercial profitability
General:
Maintain Mulesoft certification
Maintain and improve internal team skills, processes and ways of working.
Manage, mentor and coach other colleagues.
Participate in the PwC culture, practices and teams.
Required Skills:
Experience with Salesforce Data Cloud configurations
Background in CRM process design and implementation
Strong presentation and communication skills
Strong aptitude; logical and analytical ability
Support change control best practices, including management of multiple code/configuration streams, code/Configuration merging, and promoting changes to production
Experience with integrated packages e.g., Adobe Sign, DocuSign, CTI, Marketing Tools, Copado, MuleSoft
Role related attributes:
Strong presentation and communication skills
Strong aptitude; logical and analytical ability
Facilitating discovery workshops
Documentation of requirements
Translation of client requirements into designs and solutions
Management of design and requirement issues and change requests
Gap analysis and capability mapping
End User Training and other user adoption activities
Developing project delivery roadmaps
Reporting of delivery performance, risks and issues
?Industry experience required:
Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth Management)
Agencies please note: This recruitment assignment is being managed directly by PwC's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Any speculative or unsolicited CV's received will be treated as a direct application. Your respect for this process is appreciated.
Travel Requirements Up to 20%
Available for Work Visa Sponsorship? No
Job Posting End Date October 15, 2025

Skills Required