Job Description

Management Level

Senior Associate

& Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.




In contract lifecycle management technology (CLM) at PwC, you will specialise in providing consulting services for implementing CLM technology solutions. You will have extensive experience in various CLM technologies.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.


Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:


Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications and Experience:

Degree in Information Systems or Engineering

Experience:

3+ years in Technical aspects of the CLM system, including development and integration.

Proficiency

in CLM Software:

Core:

CPAi , Icertis, Sirion .

Advantageous:

DocuSign, Ironclad and others

Technical Skills:

3+ years in Technical aspects of the CLM system, including development and integration.. Technical Development Performance Optimization of the CLM system Technical Support and fixes issues Technical trouble shooting . Knowledge of system architecture. Data analysis using relevant tools. Programming skills and understanding code

Project Management Skills:

Experience with project management software.

Leadership Abilities:

Effective communication. Decision making. Problem solving. Team building. Strategic thinking.

Stakeholder Interaction:

Identifying and analyzing the needs and expectations of stakeholders. Planning and managing stakeholder engagements.

Training and Certifications:

Completed relevant leadership training programs. Stakeholder management training. Multiple CLM certifications with technical certifications Project Management - Agile PM or Prince 2 certification (or similar standards).

Project Involvement:

Participation in 3+ projects .*

Key Responsibilities:

Integration Design & Management:

Architect and manage end-to-end integrations with CLM platforms (e.g., ContractPodAi , Icertis, Agiloft ) and core enterprise systems like ERP, CRM, and DMS.

Complex Build Oversight:

Lead the configuration of advanced workflows, clause logic, approval matrices, metadata models, AI-assisted features, and smart forms.

Technical Project Leadership:

Coordinate cross-functional teams (legal, IT, compliance, procurement) through agile or hybrid delivery models to implement CLM capabilities.

Stakeholder Engagement:

Translate legal and business requirements into scalable technical solutions, acting as a trusted liaison between legal SMEs and developers

.

Performance & Governance:

Establish KPIs, testing protocols, and change management strategies to ensure adoption, maintain system integrity, and uphold governance standards.

Continuous Improvement:

Monitor CLM system performance, gather user feedback, and prioritize iterative enhancements aligned with business goals.

Performance Optimization and System Management:

Overseeing the system during the build phase and beyond that the system runs efficiently and effectively

Technical support and Troubleshooting:

Identifying and resolving technical issues.

Process Improvement:

Enhancing business processes through effective use of CLM tools.

Data Analysis:

Utilizing data analysis tools to interpret and present data.

Project Management:

Leading projects using relevant project management methodologies and software.

Leadership:

Guiding and mentoring junior team members, making strategic decisions, and fostering a collaborative team environment.

Stakeholder Management:

Engaging with stakeholders to understand their needs and ensure their expectations are met.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

September 15, 2025