Job Description

Management Level

Senior Associate

& Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.




In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.


Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:


Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
As organisations evolve rapidly, the need for an agile, highly productive, and tech-enabled workforce is critical to deliver and sustain transformation. PwC's Workforce Transformation business helps clients transform the size, shape, skills, and culture of their workforce to meet business needs.


South African Technology & Innovation Centre ( SATIC ) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.



We are looking for candidates to join PwC's NextGen Change capability (client-facing) in the Consulting Workforce Transformation team, sitting in SATIC, where we deliver Change Management, Communications, and Culture support for single-function or cross-enterprise, large-scale transformations involving technology, operating models, or complex organisational change.


Our interventions are critical in ensuring projects deliver lasting business value by embedding new ways of working, shifting behaviours, and accurately measuring the impact and value of technology, people, and cultural change.

Qualifications/Experience required

NQF Level 7 and above (ZA) At least 3-4 years' experience within consulting, or an industry change management, workforce transformation, communication and culture role. Ideally an industry recognised change management qualification will be beneficial (e.g., CCMP, Prosci , AMPG) etc.).

ROLE SUMMARY

At PwC, our NextGen Change experts drive transformational success through seamless Change Management, Communications, and Culture initiatives for large-scale client projects. We're expanding our capabilities in South Africa, and as a Senior Associate , your role will be pivotal.


You'll leverage your broad experience in designing and delivering change management, communication and culture strategies and be trained in our leading NextGen Change methodology to tackle complex client projects alongside UK and global teams.


As an integrated member of our team, you'll build meaningful client relationships, lead teams, and strengthen your personal brand, all while thriving amidst ambiguity and using challenges as growth opportunities.


Responsibilities of the role at this level include but are not limited to:


Design and deliver high-quality strategic change management, communication, and culture initiatives for workforce transformations, aligning with client strategies using PwC's NextGen Change methodology. Collaborate with the UK NextGen Change team to deliver impactful client solutions. Build relationships with internal and client stakeholders, delivering high-quality outputs and meeting deadlines. Design impactful and engaging communications, presentations and assets (such as videos) using creative communication tools and digital collaboration platforms like Teams. Use Excel and other tools to interpret data, producing insights (such as change impact and training needs assessments) that inform plans. Support responses to client proposals, showcasing PwC's methodologies. Engage in business development activities, such as developing propositions and thought leadership. Reflect on personal growth, leveraging strengths to address development areas while adhering to the firm's code of ethics.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

August 30, 2025