Mtimandze Projects and Consulting has been appointed as a third party collector, collecting on behalf of SARS. We are therefore looking for a Debt Collection specialist who has been in the industry for over 4 years dealing with confidential information. A candidate who has previously worked at SARS or in a tax environment would be an added advantage.
Qualifications
The candidate needs to have a qualification in Law, Accounting or any other related field. (non-negotiable).
Skills
Excalibur and Advanced Excel
Good revenue enhancement and collection skills and/or strategies.
Administrative
Time Management
Communication
Negotiation
Conflict resolution.
Job Responsibility
Treat all information with high level of secrecy
Negotiate payoff deadlines, settlements and payment plans with debtors owing SARS
Load full comprehensive notes on Excalibur with regular account updates
Make follow ups on payment arrangements
Handle customers questions, queries or complaints effectively
Keep abreadst with tax related developments to be able to handle debtors queries or educate debtors
Meet set targets and deadlines
Identify gaps in the system/processes and recommend solutions
Build trust with debtors
Update account status and database regularly
Identify and recommend uncollectable accounts and accounts that must be handled over to legal
Submit regular reports on the status of accounts and repayment progress
Job Type: Contract
Contract length: 12 months
Pay: R5000,00 - R10000,00 per month
Work Location: In person
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