Job Description

The Person:

• Bachelorxc3xa2xc2x80xc2x99s Degree in Information Science or Commerce.
• Min 5 to 8 years business process engineering or IT functional experience.
• SAP System Certification (an advantage).

The Job:
Drive the process of defining business requirements for new IT solutions:

• Develop a thorough understanding of the business areaxc3xa2xc2x80xc2x99s short, medium and long term objectives and its current business processes.
• Review current state processes and identify problem areas.
• Proactively identify improvement opportunities.
• Support business on current and future system capabilities including system solutions to drive continuous improvement.
• Provide subject matter input and facilitate the development of business requirements for new or improved business and system processes.
• Evaluate requirements against the business objectives and highlight where the planned changes are misaligned.
• Prioritise and validate requirements and obtain approval as per the agreed framework for the scope of the solution. Develop the business case that reflects the value and cost of the changes.

Solution Design:

• Evaluate and develop solution options.
• Develop detailed business process flows and include how technology solutions will enable the business processes.
• Analyse and recommend the proposed changes against existing processes and advise on the anticipated change impact.
• Drive the development of functional specifications (business controls, system functions, information flows, system controls). Document business rules, the data dictionary/glossary and data models as applicable.
• Develop the transition plans including any parallel runs, phased rollouts and change, communication and training plans.
• Assist in the identification of risks and issues related to business requirements or the solution design.

Support Delivery and Implementation:

• Provide input into system configuration activities by collaborating with IT and solutions partners to ensure that specific functional requirements are addressed.
• Analyse the impact of requirement or scope changes and make recommendations to the business owners on how to mitigate it.
• Contribute to the development of the system testing approach, test cases, test data and testing scenarios (including regression and negative testing).
• Participate in user acceptance testing and report results.
• Assist with the deployment of a structured change plan including stakeholder updates, communication, training, and training manuals.
• Support the business to track the benefits of the new solutions.
• Review problem logs and identify the root causes of repetitive business issues.

Competencies:

• Attention to detail.
• Self-motivated and energetic.
• Solutions orientated.
• Organisational awareness.
• Planning and organising.

Technical Competencies:

• Project management.
• Benefits management.
• Technology management.
• Data management.
• Testing.
• Process design systems.
• Data analysis.
• Business process development.

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