Job Description

About KONE
KONE is a global leader in the elevator and escalator industry, committed to enhancing urban mobility with innovative, sustainable, and safe solutions. With a presence in over 60 countries and a team of more than 60,000 professionals, we're shaping smarter cities worldwide. Join our Cape Town team to drive the future of vertical transportation in South Africa's vibrant construction market!
The Role
We're looking for a passionate and results-driven Salesperson - New Building Solutions to join our Cape Town branch. Reporting to the Branch Manager, you'll spearhead sales of KONE's cutting-edge elevator, escalator, and automatic building door solutions for new construction projects. You'll work closely with architects, developers, and contractors, leveraging solution-selling methodologies to meet customer needs and achieve ambitious sales targets.
Key Responsibilities
Customer Relationship Management

• Proactively build and nurture relationships with customers, architects, developers, and influencers in Cape Town.
• Promote KONE's full product portfolio, demonstrating lifecycle value and digital offerings to create interest and meet customer needs.
• Strengthen KONE's market position by generating leads and cross-selling opportunities for the broader sales team.
• Ensure high customer satisfaction by resolving complaints collaboratively with the KONE team.
• Maintain accurate customer, influencer, and contact data in KONE's CRM system.

Sales Excellence

• Generate leads, opportunities, orders, and contracts to meet sales budgets and pricing targets, ensuring optimal market pricing.
• Identify customer needs and design tailored solutions, collaborating with Customer Solutions Engineering (CSE) for non-standard tenders.
• Conduct pre-tender and pre-booking reviews, ensuring seamless sales-to-operations handovers with complete, accurate information.
• Communicate the importance of site readiness to customers and include it in contracts.
• Validate order details, including terms, conditions, quality, and safety, aligning with negotiation outcomes.
• Take accountability for projects until order booking, ensuring correct project categorization at tendering.
• Support finance in money collection and provide timely, accurate reporting on opportunities, tasks, visits, and win/loss reasons.
• Gather and report market and competitor insights to inform strategic decisions.
• Execute individual sales plans with proactive, consultative customer visits.

What We're Looking For
Experience:

• 3-5 years of technical sales experience in the elevator/escalator industry (preferred) or construction/building materials sector.
• Familiarity with solution-selling methodologies and complex technology solutions.

Skills & Attributes:

• Highly motivated, goal-oriented, and organized self-starter with a strong focus on customer service.
• Excellent communication and relationship-building skills to engage diverse stakeholders.
• Technical understanding of building solutions; knowledge of elevators/escalators is a plus.
• Proficiency in CRM tools and data management.
• Ability to work independently and collaboratively in a fast-paced environment.

Qualifications:

• Diploma or higher in Business, Engineering, or a related field (advantageous).
• Valid driver's license and willingness to travel within Cape Town and the surrounding areas.

What do we offer?

• Great dynamic team promoting a collaborative environment
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• Engaging job with a position description and clear targets
• Regular feedback through performance discussions
• Opportunities for individual development
• Mentoring and coaching programs
• Flexibility, trust, and respect
• Value-based culture, behavior,s and ethics
• Sustainability and innovation
• Working for a successful organization

Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link, which can sometimes land in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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