The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction.
Requirements:
Matric
Minimum of 2 years' experience in a sales Spares/Motor/Engine environment- Essential
Extensive experience in an automotive sales environment dealing with customer needs.
Technical background- Desirable
Proven track record
In depth product knowledge
Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
Should be able to carry out his/her responsibilities with little supervision
Thorough knowledge of the geographical area of responsibility.
Good planning and time management skills
Be a good team player
Negotiation skills
Self-motivated
Honest and show integrity
Clear criminal record
Key Performance Indicators includes, but not limited to.
Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
Achieve the sales target set by the Sales/Branch/Retail Manager
Manage counter sales and ensure that optimal customer potential is achieved.
Plan, forecast and report on sales potentials by customer.
Report all competitor pricing and activities.
Report all customer information regarding delivery, telesales, and account problems.
Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
Build and strengthen customer relationships.
Receive inbound customer sales inquiries
Cold calling when necessary
Provide quotations, product, and service information
Provide support and pricing details in response to inbound enquiries
* Assist all other departments (Accounts, Despatch, Warehousing, Receiving and
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