Job Description

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The number 1 Top Employer in South Africa.


Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

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The role purpose for Solutions Architecture in Wholesale Fixed Connectivity is to interact with customers to gather technical requirements, architect customer connectivity, and compile solution proposal documentation. This role is specifically within the wholesale fixed connectivity sector and is part of the sales process.

A Solution Architect in this sector is responsible for designing and implementing technical solutions to meet customer needs. Key responsibilities include:

This role is crucial for ensuring that customer connectivity solutions are effectively designed and implemented, meeting both business and technical requirements.

Your responsibilities will include:

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Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications. Provide a solution focused consultancy service to clients e.g. ISP`s, Wholesalers. This will be in support of sales and presales colleagues, which will entail the analyzing of complex customer requirements Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation. Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners. Deliver presentations to internal stakeholders and customers on existing and emerging technologies as well as the benefits or impact of these on customers. Identify opportunities within client environments for solutions or new product development. Respond to Wholesale customer queries as per request for information (RFI) and request for proposal (RFP) documents. Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilize solution design experience and expertise to provide input into and create architecture for new product development. Regularly meet with the internal parties, e.g. Products and Engineering teams; as well as external parties to understand internal and external roadmaps, technology strategies and product strategies. Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on Wholesale customers.

The ideal candidate for this role will have:

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Matric plus 3-year Degree in IT or Engineering related field (essential). Min 5 Years relevant experience in telecommunication or Engineering (essential). Industry certification e.g. Cisco (CCNA/CCDA and above), Microsoft Certified Systems Engineer (preferred).

Core competencies, knowledge and experience:

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Knowledge of converged solutions, Vodacom Wholesale Product portfolio and technical design, Infrastructure design and development e.g. Software, Infrastructure and Platform services and unified communications. Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination In-depth knowledge of various technology architecture domains and convergence (preferred). Network Design: Expertise in designing and managing large-scale fixed connectivity networks. Vendor Management: Experience working with various network equipment vendors and service providers. Regulatory Compliance: Knowledge of industry regulations and standards related to fixed connectivity. Extensive knowledge of large capacity needs, including subsea capacity. Expertise in network integration with aggregators and ISPs.

We make an impact by offering:

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Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies


Closing date for Applications:

07 May 2025

The base location for this role is

Midrand Vodacom, Campus

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.