Job Description

Sales Representative (Fertility Wellness) -- Remote
Location: Remote (South Africa-based candidates preferred)
Commitment: Full-time (40 hours/week)
About the Company
Our client is a purpose-driven wellness company dedicated to helping women on their fertility journey. By combining compassionate support, science-backed education, and innovative wellness products, we guide women through one of the most personal, emotional, and transformative experiences of their lives.
We're growing--and now seeking a special kind of Sales Representative: someone with heart, soul, and tech fluency.
About the Role
This isn't your typical sales position.
We're looking for a deeply emotionally intelligent and technologically savvy sales representative/consultant who can meet potential customers with empathy, warmth, and clarity. Your conversations won't be cold calls--they'll be warm, intentional connections with people who are often navigating hope, loss, and uncertainty.
You must be comfortable holding space for sensitive topics while also using smart tools to streamline communications, follow up with precision, and contribute to a smooth, data-informed sales process.
This role is ideal for someone with a healthcare or wellness background, matched with the confidence and skill to ethically guide women toward a solution that could transform their journey to motherhood.
What You'll Do

• Engage warm inbound leads--primarily via quiz submissions and website inquiries--using phone, messaging, and email
• Lead with empathy in every interaction while clearly communicating how our offerings can help
• Navigate emotionally charged conversations with care, presence, and professionalism
• Use CRM and communication tools to maintain a structured, consistent outreach flow
• Partner with the customer support team to ensure a seamless handoff and exceptional client experience
• Provide thoughtful insights and feedback to the broader team on customer pain points and patterns
• Balance heart-led communication with goal-oriented follow-through

We're Looking for Someone Who Is:

• Emotionally intelligent - Able to build trust quickly, read between the lines, and offer thoughtful responses in vulnerable conversations
• Technologically confident - You embrace software, systems, and tools that help you stay organized and efficient and are open to making suggestions on software given your prior experience
• A strong communicator - Both in spoken and written English (Bonus: French a plus as our client base is in Canada)
• Experienced in healthcare (e.g., nursing, health coaching, or similar)--or has a deep understanding of fertility and women's health
• Naturally inclined toward sales or support roles where listening and understanding are key to success
• Self-motivated, detail-oriented, and capable of thriving in a remote team
• Skilled with tools like Shopify, Hubstaff, CRMs, and communication platforms such as OpenPhone or SalesMessage

The Tools You'll Use

• Shopify - For managing subscriptions and purchases
• Hubstaff - For time tracking and performance insights
• CRM - (We're flexible here, and value your past experience with any leading CRM tool)
• SalesMessage or OpenPhone - For timely, thoughtful client communications

Why Join Us?
Because you want to make a difference--not just a sale.
You'll be part of a team that puts empathy first but understands that technology, process, and structure are the keys to scaling impact. If you're passionate about women's health, highly emotionally attuned, and tech-forward in your work style, we'd love to meet you.