To develop, build, and manage strategic relationships with buyers and customers while driving sales growth, ensuring service excellence, and contributing to the achievement of sales targets.
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Key Performance Areas (KPA?s)
Sales Performance
+ Build and manage strategic customer relationships.
+ Drive sales targets and actively seek new business opportunities.
+ Promote Freedom Stationery brands, products, and promotions.
+ Maintain accurate sales reports, call sheets, and financial records.
+ Ensure compliance with company policies and operational systems.
Customer Interaction
+ Address customer concerns and resolve issues promptly.
+ Conduct regular customer visits according to call cycles.
+ Negotiate supply requirements, order volumes, and pricing structures.
+ Communicate customer needs internally to ensure timely order fulfilment.
Job Requirements.
Education:
Certificate in Sales & Marketing, Business Management, or equivalent.
Experience:
Previous experience in sales and customer relationship management (essential).
License:
Valid driver?s license and own reliable transport (essential).
Knowledge:
+ Product and industry knowledge.
+ Sales techniques and market development.
Skills & Competencies:
+ Excellent communication (verbal & written) and negotiation skills.
+ Strategic thinking and problem-solving ability.
+ Teamwork, leadership, and collaboration skills.
+ Strong organizational, planning, and time management skills.
Other Requirements:
+ Ability to meet and exceed sales targets.
+ Willingness to travel within the region as required.
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