Maintain good customer relations and serve their rental and sales needs.
Manage customer accounts with admin staff.
Deal with customer complaints and solve customer problems within the framework of the organization.
Assist branch manager where required.
Coordinate deliveries and collections for customers.
Ensure and follow-up on customer satisfaction with machinery.
Coordinate breakdowns and replacements, personally carry out replacements when needed.
Evaluate opportunities in the market, generate and follow leads.
Generate customer related documents where required, quotes, sales orders, agreements, invoices, applications etc.
Site visits as per customer requirements or to maintain company presence on sites where required.
Manage internal and external communications relating to your customers.
Bring new customers into the business and retain them.
Previous experience and requirements:
5 years previous sales experience in either the tool hire or construction industry (candidates with no experience in tool hire or construction will be considered if they have a proven good sales track record)
Own reliable transport
Self-disciplined and a hunger to succeed.
Good negotiating skills
Able to multitask.
Additional Tertiary qualifications would be an advantage but are not essential.
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