Job Description

Relationship Management:

• Ensure effective communication between the Company and Customers while building and developing strong relationships.
• Ability to effectively engage at all levels of organisations.
• Building Relationships with the following, but not limited to:

Parts Manager, Accessories Buyer, Sales Manager, Dealer Principal, Workshop Manager, Top performing Sales Executives, Dealer Team Leaders, Fleet Sales Executives, Fitment Centre Managers / Owners, F itment Centre Buyers / Procurement Managers, Government Purchasing Departments and Procurement Officers, Transporters, Fleet Trucking companies.

• Efficient and effective management of client relationships.
• Prospecting and Cold Calling mainly in the Aftermarket sector
• Regular updating of CRM / Sales Mobility platform with all relevant client information

Grow Basket to existing customers:

• Achievement of agreed Daily Call Targets including call frequency targets based on customer category.
• The successful introduction of new products to existing customers.
• Increase penetration on new product introductions whilst maintaining and growing market share on existing product ranges.

Sales Management:

• Increase market share whilst protecting existing share.
• Achievement of company sales targets.
• Identify new Business opportunities both product and customer.
• On-Board an agreed number of New Customers per month (E.g., Fitment Centre, Aftermarket Customer, Transporter, Second Hand Dealer, Government etc.)
• The completion of 2 Accessories Focus Sessions every month.
• The participation and attendance of 3 Dealer / Customer Marketing initiatives every quarter.

Administration:

• Updated business opportunities to be documented and communicated at all times.
• New customers to be captured into CRM / Sales Mobility platform.
• Capturing Customer Visit data into CRM / Sales Mobility platform immediately.
• Proper, efficient and effective use of the CRM / Sales Mobility platform used at Maxe Premium Automotive Accessories, which includes relevant customer feedback.
• Efficient, Effective, Quality reporting on all sales and marketing aspects of the business that will include competitor activity and information.
• Professional and relevant written communications between company and customer.
• Effective management of Maxe owned products at dealerships which includes but is not limited to: demo bars, display stands, posters, pull up banners.
• Work closely with marketing to ensure updated and relevant information and marketing materials are provided to customers.

Education & Experience:
Sales related qualification, with at least 5 years experience in similar role. Solid Sales foundation, preferably in similar market. Strong negotiation skills.
Computer literacy:

• MS Office (Excel, Word, PowerPoint, Outlook)
• ERP (Syspro an advantage)
• CRM (Skynamo and advantage)

Knowledge:

• Demonstrate an understanding of products, features and benefits
• Demonstrate an understanding of the target market
• Demonstrate an understanding of the competitive environment
• Ability to work with interruptions and must enjoy variety and people interaction.
• Ability to communicate well at all levels

Educational: National Diploma in Marketing or sales related qualification.
Experiential: 5 years experience in a similar role