Job Description

:
Sales Progression Administrator
Salary: R25,000 per month
Job Overview:
Are you detail-oriented with a passion for delivering exceptional service? Join a dynamic UK-based conveyancing support company as a Sales Progression Administrator. In this key role, you'll ensure data accuracy and provide a seamless home-moving experience for clients and agents alike. From managing property files to communicating with buyers and sellers, your role supports the conveyancing process to reach completion as quickly and smoothly as possible.
You'll work in a supportive and process-driven environment where high standards and customer satisfaction are at the heart of everything. This is your chance to be part of a growing, people-centric team with real impact on property transactions.
Key Responsibilities:

• Accurately maintain property transaction files in line with legal and internal process requirements
• Follow all company workflow processes with precision
• Manage tasks efficiently within agreed service levels and deadlines
• Open new case files and order property searches for purchases
• Conduct transaction chain checks and manage pre-sale files
• Capture and record file closure feedback in the system
• Build strong relationships with solicitors, estate agents, buyers, and sellers
• Provide guidance to clients throughout the conveyancing process
• Support the Sales Progression team once administrative tasks are complete
• Deliver consistent, high-quality customer service
• Represent the company positively in all interactions
• Follow GDPR, confidentiality, and internal escalation processes

Requirements:
Qualifications and Experience:
Required:

• Minimum 1-2 years' experience in an administrative or office-based customer service role
• Excellent attention to detail and strong organisational skills
• Confident, professional communication - written and verbal
• Ability to multi-task and manage priorities effectively
• Comfortable using digital systems and CRM tools
• Access to a laptop/PC and reliable high-speed internet connection
• Proven ability to work independently and as part of a team

Desirable:

• Experience in estate agency or conveyancing sectors
• Familiarity with the UK home moving process
• Previous remote working experience
• Customer service or sales-related training

Skills Required