Job Description

Our client in Cape Town is in need of Sales Person for their showroom. The ideal candidate will be very passionate about health, nutrition and fitness. They need to be presentable and have a good track record of customer service.

Job description

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Go beyond expectations for Customer Service & Create Raving Fans.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Run the showroom floor / retail space & ensure this is functional and enticing.
• Contributes to team effort by accomplishing related results.
• Provides Weekly Sales feedback reports each Friday.
• Excellent administration and follow up skills.
• Ensure the layout of the showroom is presentable at all times
• Builds market position by locating, developing, defining, and closing business relationships.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Protects the organization's value by keeping information confidential.
• Be the face of the Gorilla Sports brands finding new ways to gain exposure.

Other Point included:

• The employee is responsible for mastering the Freshworks CRM, promptly responding to website inquiries within 60 seconds, and maintaining a customer follow-up strategy that includes at least six interactions with each client annually, ensuring no customer goes a year without contact.
• Management of phone calls and prompt pick-up and phone back when required.
• Ensure weekend sales temps working and to standard. Eg inv on Yoco.
• Yoco and dear and all platform recon correctly for all sales done through b2b and showroom
• Daily sales training required (within work hours) 8am.
• Sales agents must be correct on orders. Ie showroom made by temps, no incorrect changing of orders, skewing the figures, commissions is a dismissible offense.

KPIs:

• Sales
• Cold Calls. (Customers Contacted)
• Improve your store layout. (Report Weekly)
• Increase transaction or basket value
• Training completed.
• Encourage people to stay longer in your shop
• Conversion rate - Walk-ins vs Sales.
• Average transaction value
• Foot Traffic. (Walk Ins)

Skills;

• Computer Literate with experience working with a CRM
• Excellent Google Docs with Google Sheets experience.

Please email your CV through to annemie@vinerecruitment.co.za with a photo, salary expectation, location and availability.

Vine Recruitment