Job Description

This is an exciting opportunity for an individual that is prepared to push themselves to achieve excellent results. The candidate will need to be confident, driven, have a learning disposition and be prepared to part with knowledge in order to facilitate growth within their team.

• Please note that preference will be given to Employment Equity candidates, in line with the Companies transformation goals

Position Overview
The Sales Manager will be responsible for the following:oVolume dealer experience 45 new cars per month oMust be able to run a team of experienced and inexperienced sales executivesoDrive productivity of the sales team, in line with minimum standardsoTo conduct training for the teamoMust have a solid understanding of Higher Gear and how it can be used to drive salesoProven track record in sales
Specific Role Responsibilities
OBJECTIVES AND KEY TASKS Improved Profitability:-. To ensure sales/profit forecasts are achieved as per Dealer Principal.oSales cost not to exceed as per Dealer Principal requirements.oRate of stock turnover to be not less Dealership requirements.oTo ensure increase of local market penetrationoTo ensure new car stock value does not exceed figures as per Dealership requirementsoTo ensure utilisation of showroom and forecourt sales spaceoTo maximize sale of extras by attaining sales as per Dealership requirementsoTo monitor advertising to ensure budget is not exceeded.oTo monitor all contracts and leads oTo formulate sales targets for each sales person and ensure that these are achieved oTo ensure that sales staff receive new model launch training.oTo ensure that all car stock, new and old, is sold at a profit - Customer Satisfaction:-To improve the conversion of showroom callers to sales by - as per Dealership Requirements..To ensure that customer complaints attributable to sales staff do not exceed as per Dealership requirements.To ensure that all sales staff in "face-to-face" contract receive customer relations training.-Cost Control:oTo examine monthly/quarterly management accounts oTo monitor new car stock oTo examine monthly/quarterly management accounts to ensure that debtor days do not exceed as per Dealership requirements.-LIMITS OF AUTHORITY:Capital Expenditure:-o(State in full as agreed with Dealer Principal showing split between new and used car operations).-Personnel:oRecruitment and dismissal of all Staff within agreed limits.-Operational:oAuthorisation to order new cars or purchase/trade-in of new vehicles within agreed targets and forecasts. Authority to proceed on credit sales applications and determine discounts within agreed limits.-MAIN JOB FUNCTIONS:Staff:oTo establish the staffing levels required to achieve departmental objectives.oTo select, hire, train and develop sales department staff.oTo identify departmental training needs in conjunction with training staff.oTo ensure resultant training programmers are completed and adequate records maintained.oEstablish and administer "in-dealership" training as required to cater for new model launches.oOperate staff performance and appraisal systems and ensure action taken on results.oEstablish and review sales basic pay and incentive schemes..Administration:oEnsure all administrative functions, returns, record keeping and clerical operations are carried out at the appropriate time and kept up to date.oReview with Dealer Principal all activities and reporting systems within department.oEnsure that adequate safety and security procedures exist and are operated.oMonitor cleaning of new and used car stock.oMonitor cleanliness of showroom, forecourt sales area and other sales-related areas..Communications:oMaintain good liaison with other managers.oAdvise Dealer Principal and all other managers on sales matters.oAdvice subordinates on appropriate sales related matters.oMaintain direct liaison with manufacturers' representatives and all other contracts.oPropose special sales promotions as appropriate.oEnsure adequate stocks of car and product display material is available.. Marketing:oFormulate marketing plan, initiate and conduct new car launches and promotions.oFormulate marketing plan and initiate used car sales promotions.. Analyse local customer/car preference statistics and compare with new and used car forecasts, acting on any anomalies detected.oHandle customer complaints and ensure corrective action is taken.oMaintain record of customer complaints or congratulations for analysis and use as required.. Finance:oReview all pricing policies, discounts and "trade-in" dealings to maintain dealership profitability.oMonitor costs and general condition of demonstrator fleet.oMonitor sales department financial performance weekly.oMonitor credit and finance commission income to ensure budget requirements are met.oMonitor outstanding debtor situation and take appropriate action.oValuation of trade in carsoManagement of the Higher Gear systemoManagement of the Bid4Cars valuation systemoDue diligence with regards to supplier workmanship and pricing
Qualifications and Experience
EXPERIENCE, QUALIFICATIONS AND TRAININGoSales management and marketing skills, knowledge and experience.oAbility to manage and administer a department, to provide organisation, systems and leadership.oUp-to-date knowledge of vehicle legislation and of trade practices.oAble to motivate a sales team to achieve objectives.oSales qualification, technical qualifications an added advantage. oMinimum experience required: 3 years in a similar environment2. oMinimum Qualification: Higher Certificate. oVolume dealer experience 45 new cars per month oManage a team of 8 Sales Executives. oFinancial, online and marketing experience will be favourable. oInternal and external complaint management and resolution will be favourable
Skills and Personal Attributes o Ambitious (Our goal is to be the number one dealer in the country)o Driven (The hours will be long, (07:30 -18:00) 6 days a week and public holidays, the pressure will be intense but it will be rewarding)o Innovative (must be able to think outside the box and come up with new ideas to maintain the number one position, web business will be a key focal area )o Team Player (You will be required to work with and support other department managers)o Exceptional leadership skills (You will be required to lead by example and operate with integrity)