Job Description

Who are we: A global business in the travel and tourism industry

Who are we looking for: A customer-focused and driven sales team leader

What will you do:

• This leader is responsible for creating strategies to deliver on the market's goals and formulating plans to grow the business.
• Lead and supervise groups team leader and oversee operations of the groups department.
• Actively participate in budgeting, planning and forecasting processes
• Support and develop strategy and execution of launched
• Achieve the required revenue target (international and local, trade and consumer)
• Maintain and build relationships
• Identify and manage the best opportunities within the trade for brand visibility
• Through ongoing analysis of sales trends, market feedback and business imperatives facilitate tactical promotions
• Identify opportunities to enhance tracking and performance against key sales indicators
• Assist in developing business architecture and facilitating organizational planning to achieve optimal structure,systems and processes for future scalability
• Research and analyse local market trends (Industry, Competitors, Customer, Distribution channels) based on the sales objectives, identifying target markets and how best to reach them
• Develop authentic relationships built on ethics, respect and team spirit
• Coach and mentor the sales organization, strengthening talent base and elevating the sales approach and performance standard
• xe2x80xa2 Ensure customer satisfaction is a sales team priority by setting KPI's for each sales executive
• Facilitate collaborative relationships across the various departments including the call centre, groups,customer care, quality control, set up, marketing and finance.
• Establish lasting and trusting relationships with our preferred trade partner

• Essential: Matric, Grade 12
• Desirable: Travel & Tourism Diploma
• Relevant tourism experience
• Computer literacy including MS Word, PowerPoint and Excel
• University Degree or equivalent professional experience|
• At least 6 years of professional experience
• Knowledge of competitive marketing analysis
• Excellent oral and written communications skills and experience developing collateral marketing/sales materials
• Experience in the cruise/hospitality industry or a seasoned strategic market is a strong asset
• Excellent organisational skills

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