Job Description

Gauteng, JHB - Northern SuburbsMonthly Cost To Company (Market related)Our esteemed client, a prominent figure in the IT and Cyber Security sector, seeks to hire a seasoned Sales Manager situated in Bryanston, Johannesburg.Embark on an exceptional career journey with us.Requirements:

• Previous work history in similar environment of at least five years.
• Proven ability to lead a sales team to achieve targets.
• Experience in setting sales targets and goals.
• Business Administration qualification advantageous.
• Strong people and interpersonal engagement.
• Excellent leadership abilities and people management skills.
• Probing and analytical approach.
• Strong client-allied approach.
• Excellent oral, written and presentation communication.
• Own vehicle essential.

Responsibilities and expectations but not limited to:

• Adopt a stakeholder-inclusive approach, by building strong working relationships with internal and external clients.
• Effective and sustained management of all complaints to resolution with a view of retaining and repairing client relationship.
• Regular meetings with clients.
• Represent company effectively with comprehensive knowledge of product offering.
• All service and incident related telephone calls and tickets responded to within prescribed SLA.
• Escalation point for complaints from stakeholders, to track attendance to, and resolution of, problems and incidents.
• Provide guidance, training, and mentorship to the sales team. Assist with the recruitment within the sales team.
• Generation of sales amongst client accounts, including upselling and cross-selling.
• Present sales, revenue and expense reports and realistic forecast to management.
• Communicate client needs to technical teams and other areas of the business.
• Forecast and track client account metrics.
• Manage projects within client relationships, working to achieve client goals whilst meeting company goals.
• Identify opportunities to grow business with existing clients.
• Identify emerging markets and market shifts whilst remaining up to date with new products and competition status.
• Ensure that multiple clients are maintained consistently and concurrently whilst meeting deadlines.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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