Job Description

To develop and expand the company's growth by continuously identifying new opportunities to sell aftermarket products i.e. Service, Maintenance and Parts for the Eazi product range. To maximize After Sales Income by building solid customer relationships to ensure the Company meets its targets. Key performance areas (to translate into a measure of success) Maximise aftermarket service, maintenance and parts sales Develop & grow market share and identify new market segments Reporting and Administration Customer Relationship Management System General Main Outputs and Responsibilities for This Position AREA/TYPE RESPONSIBILITY Maximise aftermarket service, maintenance and parts sales Achieve/exceed monthly service, maintenance and part sales targets which will be evaluated monthly Call on Customers on sites and perform audits on machines as well as site inspections. Build and maintain strong relationships with Customers. Do presentations to Customers on our products and services when necessary. Ensure a consistent strong sales pipeline. Ensure excellent planning of territory management. Ensure time planning and management is maximized. Weekly, monthly and quarterly forecasting to be done. Attend weekly sales meetings. Know your sites and customerxe2x80x99s needs. Call on Customers that hire from Competitors and feedback information at weekly sales meetings. Report on lost orders weekly at sales meetings. Develop & grow market share and identify new market segments Target Customers within a market segment we already sell into to ensure we maximize growth in that sector in that area. Identify new market segments in the agreed area and sell the products and services to those potential Customers. Reporting and Administration Follow up on all enquiries daily/weekly to ensure no opportunities are lost (Admin to supply daily) Complete daily and weekly planners to ensure excellent time and territory management. Follow up on Customer queries. Ensure any Customer administrative requirements are completed on site as and when necessary. Deliver invoices to Customers when necessary. Do presentation on PowerPoint for Customers. Customer Relationship Management System Keep the management system up to date with accurate information. Capture new customers and their detail. General To ensure that a professional image is always projected, i.e. grooming and company vehicle. To ensure that the quality of service that Eazi Access Rental provides and the satisfaction of its customers, are treated with the utmost importance at all times. To promote Eazi Access Rental and do everything possible to enhance its image To ensure that all duties are carried out safely and in accordance with all company and legal requirements To work in harmony with other employees in the Company. To ensure that confidentiality in all Eazi Access Rental matter is maintained. To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time Compliance to standard operation guidelines of Eazi Access Rental. Any other lawful and reasonable outputs and responsibilities that may be required. Qualifications Minimum Matric Recommended Appropriate Tertiary Qualification Experience 3 xe2x80x93 5 Years after sales support in the material handling industry Proven track record of successful after sales support in the material handling industry. Knowledge Technical and mechanical Commercial and Sales The work at height industry and products (advantageous Material Handling Products Industry (Governance) Principles of new business development Aftermarket sales Product Solutions Skills Networking Problem Solving Solution Finding Analytical skills Conceptual skills Sound judgement and good decision making Presentation skills Interpersonal skills Negotiating and influencing skills Behavioral Competencies Integrity Creativity Logical and Analytical Interpersonal Skills Resilience Persuasiveness Energy and Drive Quality Orientation Planning and Organizing Job Types: Full-time, Permanent