Job Description

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• Visit customers on an ongoing basis
• Assist Product Development Department to obtain new business and to promote products according to plan.
• Co-ordinate the development of new business with Product Development in accordance with customer requirements.
• Provide technical and service assistance to customers as required.
• Promote products and new developments to customers.
• Follow-up and action budget quotations, and sample status reports, product development etc.
• Ensure that customer requirements are met e.g. provide official quotations, samples etc.
• Receive and prioritize customer requirements liaise with relevant departments and Management to arrange deadlines, quality standards, production planning (MPS), build priorities etc.
• Follow-up and keep customers informed regarding any delays, new delivery dates etc.
• Monitor and analyze market trends.
• Prepare sales forecast and compile O.E. Sales, General Sales and Department budgets.
• Receive and co-ordinate the processing of O.E. Releases.
• Ensure regular feedback to customers re-changes to releases, penalty costs, mode of transport, component shortages, etc.
• Conduct analyses of release data and advise management of build trends, which may affect production schedules.
• Maintenance of discipline and morale, allocation of duties, training and development of subordinates to ensure the highest degree of efficiency and personal growth.
• Negotiate prices with customers.
• Maintain customer pricing as per Agreements ie, ROE, Economic and Productivity adjustments.
• Compile and present department statistics in monthly Exec report/meeting.
• Compile quarterly Board report on department statistics.
• Access and complete activities on customer portals.
• To ensure that all activities within my area of responsibilities are performed in compliance with the Company Policies and Procedures, and legislation with specific emphasis on Health, Safety, and Environmental aspect.
• Any other tasks or duties as assigned by Management from time to time

• B-Tech Qualification in Mechanical, Electrical or similar qualification
• 5 years experience in Automotive Component Manufacturing sector dealing directly with OEM Purchasing Departments.
• High degree of accuracy and attention to detail essential.
• Ability to operate under considerable pressure and frequent change.
• Ability to interact with personnel at all levels.
• This is a high profile management position in which the incumbent is required to act as an Ambassador for the Company and is therefore required to always be presentable and able to communicate effectively at all levels and project a favorable company image.

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