Job Description

Looking for an internship that will provide you with an experience like no other?


We are seeking a highly motivated and enthusiastic Sales Interns - Retention Advisors to join our Sales team.







This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on all customers, through solid collaboration across internal lines of business and, externally with customers and Sage Business Partners, via digital communication. You will establish yourself as a trusted advisor and accountable for the identification of growth opportunities in collaboration with business partners and their customer base


Key Responsibilities

Summary of the Role


- Ensure Business partner/ customer queries are responded to within the specified turnaround time via digital responses


- Deliver revenue performance and operational outcomes in line with budgetary expectations and performance KPI's


- Build strong alliances with Business Partners to facilitate successful 90-day planning around linked renewals


- Establish strong collaboration with sales teams, providing regular insight on assigned customers and assisting to identify opportunities for incremental revenue


- Align, Influence, and manage across lines of business to drive business value and ensure prompt resolution of escalated issues


- Develop and maintain strong professional relationships with customers and Business Partners to ensure customer satisfaction and retention


- Provide accurate and timely forecasting for monthly, quarterly, and annual performance, including risk and opportunity analysis


- Other duties as required from time to time (Customer nurture campaigns etc)


- Play an integral role in supporting the company's cloud migration strategy




What will make me successful?


- Must have grade 12 matric certificate


- A commerce qualification preferably in Accounting, Economics or Marketing


- Must have basic Microsoft Office skills (Word, Excel, Power Point)


- A Clear Criminal record


- A proactive and motivated attitude with a strong desire to learn and grow


- Excellent communication (both verbal & written) and interpersonal skills, with the ability to build rapport with customers and colleagues


- Strong organisational skills, with the ability to manage multiple tasks efficiently


- Ability to accurately enter and manage sensitive data and confidential matters


- Ability to deal with difficult conversations and interactions with colleagues




Office Location


Midrand Office - This is a hybrid role, three days per week at the office




What can I expect from the process?


- Apply online with CV


- Complete a gamified science-driven assessment via Harver, to help us accurately assess if you're aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process.


- If you match the profile, you'll be sent a video interview to record.


- If your video interview is successful, you'll be invited to an Assessment Centre


- Successful candidates will join our Intern Programme on 1st October 2025 for 12 months




As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.




Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at earlycareers@sage.com.


Function

Sales


Country

South Africa


Office Location

Johannesburg


Work Place type

Hybrid


Advert

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.



Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.


Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/

Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE



We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.


Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/