Job Description

Job Purpose:

The Sales Executive will be responsible for promoting and selling products and services (channel sales).

Responsibilities:

Sales

Constantly seek out new revenue generating opportunities to ensure that sales targets are met Identify client markets and design a sales strategy to fit each client's requirements Advise on forthcoming product developments and discussing special promotions. Represent Mustek at trade exhibitions, events and demonstrations (networking and sales endeavours) Actively solicit for all Mustek product opportunities, referring leads as appropriate (networking endeavours). Drive sales of all Mustek products, by developing, identifying, and securing all relevant sales opportunities (measurable by growth in channel sales). Identify new markets and business opportunities and convert dormant customers to active customers, whilst servicing existing customers. Gather customer information and provide feedback on future buying trends (participation in strategy development). Maximise sales opportunities during special promotions. Provide forecast to Sales Manager Bi-week on closed and potential sales.

Training and Development


Product/service related training to be completed and attended as and when necessary (attendance register/certificates/results) Provide product/service knowledge internally where required

Customer Service


Visit 80% of allocated customer database quarterly (Report). Ensure that no more than 2 complaints are lodged monthly (telephonic or written). Meet the adequate level of contact with existing customers as may be necessary to maintain/increase. levels of business activity. Respond to messages received through e-mail or telephone. Take steps to ensure messages are being responded to when not available (surveys or customer complaints). Actively work towards the company values. Ensure the customers/client care policies are adhered to always. Ensure professional customer/client interaction always. Provides customers with necessary product and basic technical support.

Business Development


Obtain 3 new customers in each quarter of the FY (Epicor) Identify new business opportunities and network on a constant basis to grow client/customer base. Build relationships with customers through regular communication via e-mail, phone and visits.

Qualification and Experience:

Matric Tertiary qualification in sales and/or marketing would be advantageous Driver's license required Minimum 3 years' experience in sales; target driven environment at similar level

Skills and Knowledge:

Knowledge of ICT industry Sales and marketing principles Good understanding of entrepreneurial and commercial objectives Knowledge of sales strategies and concepts Good understanding of developing sales reports Good decision-making skills Excellent people skills Good verbal and written communication skills Good analytical skills Good planning and organisational skills Good research skills Networking skills * Time management